Study: Consumer engagement is all in how you say itRetail marketers seeking to effectively engage customers should polish up their smooth talk, according to a new study. Commentary: Where Will the Payless Sales Go?Payless recently announced the liquidation of its remaining 2,000-plus U.S. stores. Survey: What draws young adults to brands? Adults under 30 have a different notion of “brand loyalty” than other consumers. Survey reveals the best perks to build consumer loyalty Some loyalty program perks are more popular than others. DSW adding more in-store nail salons DSW Inc. is expanding its pilot with W Nail Bar. Analysis: Macy’s is advancing, but at 'glacial' pace A very mixed bag of results from Macy’s provides equal doses of optimism and gloom about the future prospects for the storied retailer. Survey: Home is more than where the heart is Consumers usually decide on purchases in a place close to their hearts, according to a new survey. American Eagle subscribes to growing trend in apparel retail American Eagle Outfitters is joining the ranks of retailers with a subscription service. New Amazon program delivers rewards in a moment Amazon is making it easier for retailers and other brands to build and deliver customer loyalty campaigns. Study: The right communication is critical to e-commerce One particular aspect of online customer communications leads to increased loyalty, according to a new study from Forrester and Listrak. First Previous 156 157 158 159 160 Next Last