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  • L Brands tops Street in September as some others disappoint

    L Brands, operator of Victoria's Secret and Bath & Body Works, posted a better-than-expected 3% increase in same-store sales for September.      The retailer’s results were fueled by a 9% increase in comp sales at its Bath & Body Works brand. L Brands’ net sales rose 6% to $919.9 million in September.   The handful of other retailers who still report same-store sales did not fare so well.  

  • Home decor retailer betas membership-only loyalty program

    Bed Bath & Beyond is taking a loyalty lesson from Amazon.com.   The chain, which is synonymous with blanketing its customer base with ubiquitous $5 off and 20% off discount coupons, is beta testing a paid membership-based loyalty program that rewards participating customers with exclusive benefits online and in-store.   

  • Walgreens enhances loyalty program with new beauty club

    Walgreens on Tuesday enticed its shoppers with a new loyalty program tied to its beauty department with the launch of Beauty Enthusiast, a beauty club within its Balance Rewards loyalty program. Cardholders who register for Beauty Enthusiast gain additional rewards on beauty and personal care items, as well as other benefits.  

  • It’s back ... annual free online shipping event

    Mark your calendars. Free Shipping Day, the one-day online event featuring free shipping with no minimum order requirement and delivery by Christmas Eve, is scheduled this year for Friday, Dec. 16.

    "While we try to schedule the event one week before Christmas Eve, the calendar doesn't always accomodate," said Luke Knowles, founder of Free Shipping Day.  "What sets Free Shipping Day apart from other shopping holidays is small business participation.”

  • Study: Halloween spending breaks glass ceiling

    It’s no trick: Halloween spending is at an all-time high.   As Americans continue to splurge on their favorite candy and costumes in preparation for the upcoming Halloween season, the National Retail Federation’s annual survey reported that spending is expected to reach $8.4 billion — the highest level in the study’s history.  

  • Study: Shoppers willing to increase order to qualify for free shipping

    Forget apparel, electronics and gift cards. Free shipping is expected to be the most-coveted wish among many shoppers this holiday season.   That’s according to the “The September 2016 Holiday Retail Report” from Radial and CFI Group, in which 91% of respondents said they would be willing to increase the size of their online order to qualify for free shipping.  

  • Mass merchandiser giant launches ‘perks’ program

    Target shoppers will be doing real cartwheels next time they launch their discount app.

    The mass merchandiser quietly launched an experimental customer loyalty program that allows shoppers to rack up points during store visits. Called “redperks” on the company’s Website, the program rewards Target shoppers with 10 points for every dollar spent in stores. Once shoppers hit 5,000 points, they can choose their reward.

  • Office Depot rewards ‘mobile abstinence’ among college students

    Taking a lesson from B.F. Skinner, Office Depot is taking steps to reward college students for refraining from using their phones at the most critical time of the day — during class.   College students are so obsessed, and thus distracted, by their phones that 33% said they checked their device a minimum of 10 times a day, according to a study conducted by the College of Journalism and Mass Communications at the University of Nebraska-Lincoln  
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