Here’s why shoppers don’t like online search – and would consider AIConsumers are growing frustrated with the online search experience on e-commerce sites and may turn to next-gen artificial intelligence assistants. The shoppers toughest to please in-store are...A new survey reveals what consumer demographic subsets are most likely to have a negative experience shopping in a physical store. Shoppers trust AI - to a point Although artificial intelligence has evolved into an everyday shopping technology, consumers do not fully trust it. RTB House: Consumer trust in Agentic AI grows Agentic artificial intelligence is playing an increasingly important role in how consumers shop. Negative online reviews can hurt local businesses – here’s how A bad online review can have serious repercussions for a local business. Blue Yonder: Consumers blame high grocery prices on… Almost all consumers are concerned about the rising cost of groceries, and they widely agree on several supply chain-related causes. Most consumers belong to a loyalty program, but engagement lags Membership in a retail loyalty program is not a guarantee of participation. Survey: Grocers continue investments despite cost pressures, slim margins Grocers and food suppliers are continuing to take steps to improve the shopping experience, even as macroeconomic conditions put strain on the industry. EXCLUSIVE: The most popular AI tool for shopping research is… Consumers use a number of advanced artificial intelligence platforms to perform due diligence for purchases, but one stands out from its competitors. Circana: Online, social commerce driving beauty sales Beauty sales are on the rise — particularly in two channels. Survey: Consumers looking to save at pump, limit gas spending More Americans are taking steps to save money at the pump amid rising gas prices. Survey: Majority of consumers don't trust AI to make purchases for them Consumers are comfortable using artificial intelligence-powered tools for product discovery, but making the purchase on their behalf is another story. 1 2 3 Next Last
