Shoppers don’t trust Black Friday deals, here’s how they check them… Most consumers suspect retailers of using gimmicks and tricks with their Black Friday prices and deploy a mix of methods to keep them honest. Survey: Consumers, marketers have different ideas on what leads to purchasesA gap exists between consumers and marketers on how value is defined when shopping online. Nearly two-thirds of U.S. households shopped groceries online in Q3 Online grocery sales continued their strong momentum in the third quarter. CSA Top 100: Annual ranking of largest retailers in U.S. based on total revenue Chain Store Age’s annual Top 100 ranks the industry’s largest retailers by total revenue in their most recently completed fiscal year. Here’s why shoppers don’t like online search – and would consider AI Consumers are growing frustrated with the online search experience on e-commerce sites and may turn to next-gen artificial intelligence assistants. The shoppers toughest to please in-store are... A new survey reveals what consumer demographic subsets are most likely to have a negative experience shopping in a physical store. Shoppers trust AI - to a point Although artificial intelligence has evolved into an everyday shopping technology, consumers do not fully trust it. RTB House: Consumer trust in Agentic AI grows Agentic artificial intelligence is playing an increasingly important role in how consumers shop. Negative online reviews can hurt local businesses – here’s how A bad online review can have serious repercussions for a local business. Blue Yonder: Consumers blame high grocery prices on… Almost all consumers are concerned about the rising cost of groceries, and they widely agree on several supply chain-related causes. Most consumers belong to a loyalty program, but engagement lags Membership in a retail loyalty program is not a guarantee of participation. Survey: Grocers continue investments despite cost pressures, slim margins Grocers and food suppliers are continuing to take steps to improve the shopping experience, even as macroeconomic conditions put strain on the industry. 1 2 3 Next Last
