ACSI: Customer satisfaction dips 0.3% in Q1Customer satisfaction is on the decline to start the year. Study: One bad experience can send a customer elsewhereThe cost of falling short with regard to the customer experience is very real. Consumer Edge: Apparel spending softening as consumers pull back High prices, especially at the gas pump, are impacting consumers, and apparel appears to be among one of the primary category shoppers are scaling back in. How marketers are missing social media signals Almost all marketers agree social intelligence is crucial, but few are capitalizing on it. Survey: Consumers looking to save at pump, limit gas spending More Americans are taking steps to save money at the pump amid rising gas prices. Survey: Memorial Day spending expected to see sharp decline from last year Consumers are planning to take advantage of Memorial Day weekend sales, but will likely spend a substantial amount less than last year. Study: Consumers to cut back on restaurant spending — even at QSRs High prices are pushing consumers away from dining out in an effort to cut costs. Survey: Majority of consumers to prioritize saving money this summer With summer approaching, consumers are planning to travel and eat out less in an effort to save money. Fiserv: April small business sales flat from March amid higher prices High prices continued to sustain small business sales in April. Survey: Shopping sales, lowering budgets among Mother's Day spending plans Mother’s Day budgets are expected to shrink this year as high prices pinch consumers. First Previous 2 3 4 5 6 Next Last
