Study: Smoothie King, In-N-Out among QSR customer experience leadersSeveral quick-serve restaurant chains are excelling when it comes to customer experience and loyalty. Placer.ai: Grocery visits rise in Q1Consumers are going to the grocery store more frequently, but spending less time there. Survey: Younger consumers drive online growth, cite major delivery issues Younger consumers have driven e-commerce in the past year – but they are not completely satisfied with the online experience. Home improvement satisfaction up from 2024; Lowe's now leads sector Home improvement retailers are gaining favor among consumers. Survey: Gen Z, millennials use e-commerce, self-checkout to avoid other people Younger consumers are using online purchasing and other shopping methods to avoid social interactions. Study: U.S. shoppers pull back from Temu, Shein; shift spending to Old Navy, others Consumer spending has shifted amid U.S.–China trade tensions. Survey: In-app purchasing ability most desired for food & beverage, retail Seamless payment options are becoming a bigger demand among consumers. Three predictions for 2025 back-to-school shopping Retailers can expect consumers to focus on value during the fall back-to-school shopping season. Adobe: Online sales for Mother's Day gifts surged in these categories... Consumers spent the last weekend before Mother’s Day splurging online on select gifts. Numerator: Private label penetration highest in these categories... Private label purchases are now ubiquitous among U.S. households as the price gap between private label and national brands contines to grow. 1 2 3 4 5 Next Last
