Consumer Insights

With financial concerns top of mind, holiday shoppers are starting earlier, seeking more value and prioritizing flexibility.

A majority of Americans are planning on celebrating Halloween this year, with spending expected to remain solid.

Convenience stores are among consumers’ preferred food and beverage destinations when traveling, but room for improvement remains when it comes to capturing more spending.

Consumer confidence took a dive in September to its lowest reading since 2014 as consumers grew increasingly pessimistic about factors affecting the economy — both for the short and long term.

Higher prices won’t be stopping many consumers from buying holiday gifts this year.

Costco Wholesale Corp. and In-N-Out Burger are the retail and restaurant brands whose physical experiences resonate most strongly with customers.

Zara ranks as the most recommended brand in the U.S.

Costco is continuing to expand both its customer and store base.

Consumers are warming up to the idea of letting artificial intelligence-powered shopping agents make larger transactions for them.

U.S. consumer sentiment fell to a four-month low in September amid increasing concerns about high prices and the economy.