Events

Momentum 2016: The supply chain goes digital
The Momentum 2016 conference held by Manhattan Associates May 15-17 in Orlando, Florida offered attendees plenty of insightful sessions and interesting information about how omnichannel commerce is affecting the supply chain. First, let’s review some data points shared by Brendan Witcher, principal analyst, e-business and channel strategy, Forrester Research:
Help wanted: Francescas seeks CEO
Francesca’s Holdings is looking for a new CEO after the abrupt departure of former Chairman, President and CEO Michael Barnes and weaker than expected first quarter guidance caused the company’s shares to plummet.

In the Mix(ed Use) at RECon

ICSC’s annual RECon convention has long been a rite of spring for many real estate professionals. For three decades, RECon has brought dealmakers and decision-makers to Las Vegas, and today the event regularly attracts more than 30,000 attendees.
Supermarket giant is going on big hiring spree

The Kroger Co. is looking to hire 14,000 associates. The supermarket operator is holding a nationwide hiring event on Saturday, May 14, to fill open jobs across all its store brands. Interested candidates can also apply online at jobs.kroger.com. The openings are for part-time and full-time associates.
Ikea to 'pop' up in downtown Toronto

Ikea Canada is opening in the heart of downtown Toronto—in the form of a food focused pop-up shop that will be open from May 13 to May 26. More than 50 Ikea products will be available for purchase, including both household accessories and food items.
Retail gives back jobs in April

A surprising decline in retail hiring helped trigger a weak employment report for April.

Job growth in April slowed sharply to a seven-month low. The report gave back growth seen earlier in the year, and the retail industry — excluding automobiles, gasoline and restaurants — showed a decline of 4,900 jobs, the National Retail Federation reported.
Study: Customer experience improves across channels during holidays

In what could be termed a gift for customers, major retailers generally improved how they engaged and served consumers in different channels during the 2015 holiday season.
Former Starbucks COO plans new multi-use venue

Troy Alstead, the longtime Starbucks executive who resigned as COO in February 2016, is ready to take his next professional step.

According to the Puget Sound Business Journal, Alstead is planning to open a 57,000-sq.-ft. “sustainable social hub” in Gig Harbor, Washington. Offerings will include a restaurant, bar and café as well as a 20-lane bowling alley and meeting and party rooms.
What keeps small retailers up at night …
Session Spotlight: New Areas of Focus in ADA Compliance

ADA lawsuits against retailers are on the rise — and even though many suits may be without merit, a retailer still has to defend/answer the allegations.

That was the message Joan Stein, one of the nation’s leading authorities on ADA, brought to the SPECS session, “ADA Non-Compliance: Can You Afford It?” at SPECS.
Shopping Centers in the Digital Age

One of my favorite times of the year is teaching at the ICSC University of Shopping Centers. I co-teach “Marketing & Social Media: Shopping Centers in the Digital Age” with Tim O’Connell, assistant VP, director of digital marketing and communications, at RPAI. While we present stats, trends and case studies, what energizes me most are the collaborative class discussions on how other shopping centers owners are progressing with their social media efforts.
What’s on tap for RECon 2016?

May in Las Vegas is when the dealmakers come out to, well, make deals, as the International Council of Shopping Centers hosts its annual RECon event at the Las Vegas Convention Center and Westgate Las Vegas Hotel. Held May 22-25 and attended by retailers and shopping center owners from around the globe, RECon will display such project wares as mixed-use destinations, outlet centers, and strip and lifestyle projects — and everything in between.