Events

One of the country’s foremost authorities on the Americans with Disabilities Act delivered an in-depth look at the law and how it is evolving at this year’s SPECS conference.

“The enforcement of the ADA has changed over the past 25 years and new areas that have risen to the top include point of sale, ATMs and websites,” said Joan W. Stein, president of Stein Consulting, at the “ADA Super Session.”

Retailers continue their efforts to step up design investments to improve the customer experience, but they should also focus on investing in customer safety.

That message was driven home during the SPECS session, “Safe Stores: Design Ideas to Help Customers Feel Safer” Speaker Andrew McQuilkin, retail leader at BHDP Architecture, explained that recent “active” shootings — when individuals actively attempt to harm people in confined, populated areas — have targeted formerly “safe areas,” including malls.

New e-commerce platform helps retailer better serve shoppers

Ulta Beauty is on a roll — offline and on. It’s growing in the physical space, with 100 new stores on tap for 2017, and is also expanding its capabilities in the digital space.

Ulta’s e-commerce sales hit $345.3 million in 2016, and online traffic continues to climb. For its most recently completed quarter, e-commerce sales grew 63.4%, and mobile volume rose more than 90%.

Retail and restaurant executives, architects, suppliers and other industry professionals involved in store design/planning, construction and facility management gathered together for Chain Store Age’s 53rd annual SPECS conference.

The event, held at the Gaylord Palms in Kissimmee, Fla., focused on the evolution and innovation of physical stores in a digital age, and explored industry trends that are transforming how stores are designed, built, operated and maintained.

If you live in a big city, you gauge your age by the changing real estate. As a kid and then as a teenager, I saw Shea Stadium and Giant Stadium being built. Both are now memories. Driving a New York City cab in the early ’80s, I rarely got a fare to Williamsburg and, when I did, I quickly turned around and headed back to Manhattan over the Williamsburg Bridge.

Five dynamic retail and restaurant brands — Altar’d State, Bentley’s Pet Stuff, MOD Pizza, Sugarfina and Warby Parker — took home the honors as the winners of Chain Store Age’s annual Breakout Retailer Awards.

The awards, selected by CSA’s editorial board and sponsored by Paint Folks, recognize innovative retail and restaurant concepts that are on their way up —brands that have crossed the “newbie” line, and are well positioned for growth, in store, online, or both.

It’s a big show and there’s a lot to see, but if you have time to check out just a dozen properties, these may be the ones. From a $700-million upgrade to an already successful mall in San Jose, to the erection of an elegant town center on a historic site in Gainesville, to the continued development of a retail icon in Columbus, these properties are the ones moving physical retail forward. Booth numbers are included for your convenience.

Lake Nona Town Center Booth C1124

The Retail Design Institute’s most prestigious event is returning to New York.    The Institute will hold its 46th Annual Design Awards Gala & Fundraiser at Current at Chelsea Piers, overlooking the Hudson River and Chelsea Piers marina, on May 24, 2017, from 6-9 p.m. The event will celebrate Best in Class Design projects from around the world, and also the winner of the coveted Store of the Year award. Proceeds from the event will benefit the Institute's 2017 Student Design Competition Prize Fund.  

The retail industry had some good news on the job front in April.