NRF

New York City -- According to a survey released Tuesday by the NRF Foundation and American Express, Amazon.com has the best customer service among U.S. retailers.

The seventh annual Customers’ Choice survey, conducted by BIGinsight and polling 9,374 shoppers, saw the same group of retailers occupy the Top 10 spots in the poll, with some place-switching.

New York City -- The Grupo Pao de Acucar, the largest retailer in South America, has selected the SAP Carbon Impact OnDemand solution to monitor and manage carbon emissions and energy consumption in each of its 1,832 stores. The solution, from SAP, will help the group, long recognized as a sustainability leader for retailers both in Latin America and globally, to more effectively control greenhouse gas (GHG) emissions and increase the data quality of environmental reports submitted to financial and sustainability regulatory agencies.

New York City -- A new global standard for retail payments designed to help exchange data between payment terminals and POS terminals and support new payment technologies has been released by the Association for Retail Technology Standards (ARTS) and EPASOrg, which sets card payment standards in Europe.

New York City -- National Retail Federation officials said Monday that a record crowd of 24,000 attendees is expected to converge on its 101st Annual Convention & Expo, which kicked off Sunday at the Jacob J. Javits Convention Center in New York City. The exhibit floor officially opens on Monday.

New York City -- A report released Monday by the National Retail Federation said that retail industry sales growth for 2012 is forecasted at 3.4%, a pace slower than 2011’s 4.7% growth.

Still, said NRF, the retail industry will grow at a rate faster than many other industries.

NEW YORK — Retail industry sales are expected to rise, albeit not at the same pace as 2011, according to the National Retail Federation.

Retail industry sales will rise 3.4% to $2.53 trillion, NRF said, compared with a pace of 4.7% in the year-ago period. The expected slowdown in consumer spending, NRF said, will be influenced by a number of factors, including stalled unemployment rate and lack of newly-created jobs. But despite the lower projection, the industry is expected to garner stronger numbers than other industries, NRF said.

Smarter decision-making is a goal all retailers have, and now Target should be in an even better position to execute on that objective following a major agreement with industry leading data warehousing and analytics provider Teradata.

Washington, D.C. -- The National Retail Federation announced that Whole Foods Market is the recipient of its prestigious annual Innovator of the Year award.

Walter Robb, co-CEO, will accept the award on behalf of co-CEO and founder John Mackey during the Annual Retail Industry Luncheon at NRF’s 101st Annual Convention and Expo on Jan. 17.