NRF

More than 200 retail and technology professionals surveyed on show floor at the recent National Retail Federation convention offered a mix of disturbing and enlightening thoughts on the state of EMV readiness, omnichannel investments and mobile wallet winners.

The survey conducted in person by representatives of payments company ACI Worldwide at NRF’s Big Show revealed that:

Washington, D.C. - The National Retail Federation (NRF) has publicly expressed disappointment at the U.S. Supreme Court’s announcement that it would not review an appellate court ruling on whether the Federal Reserve set a 2011 cap on debit card swipe fees higher than the level sought by Congress in legislation passed the year before.

The National Retail Federation “Big Show” is always a good barometer of what trends will influence the retail technology landscape for the coming year, and the just-completed 2015 edition was no exception. Based on the buzz on the show floor and at keynotes and sessions, 2015 should be an eventful and possibly transformative year in retail IT.

Here are five technology trends that really stood out.

Inventory Gets Smart

Retailers at NRF’s Big Show are hearing a lot about “machine learning.” But what is it and how does it help retailers grow sales?

Machine learning, in which supercomputers learn from mining masses of data on the cloud without human intervention, unlocks insights into consumer demand.

Washington, D.C. - The National Retail Federation (NRF) is launching United for Patent Reform, a new coalition co-chaired by NRF and Oracle and comprised of grocery, hotel, retail, restaurant and technology associations and companies. The coalition will pursue patent reform legislation aimed at curbing abuse of the patent system by “patent trolls.”

E-commerce start up Symphony Commerce is facing seriously elevated expectations now that it has been singled out by Shop.org as the company with the greatest potential to transform the shopping experience and positively impact the retail industry.

Washington, D.C. -- Total holiday sales, which include November and December sales, increased 4% to $616.1 billion, the highest since 2011, according to the National Retail Federation. The total was in line with NRF’s projected forecast of 4.1%. In addition, non-store holiday sales grew 6.8% to $101.9 billion.

Two technology trends stood out above all others at this week’s NRF Annual Convention. First, retailers are becoming aware that omnichannel inventory transparency is the back-end platform supporting the front-end seamless customer experience they have been building the past few years. Being able to see all inventory across all channels in real time is the key to enabling omnichannel processes such as shipping and fulfilling from store, centrally managing orders from multiple sales channels, providing “endless aisle” access to full inventory.

Confident consumers stocked up on gifts and other merchandise over the 2014 holiday season, helping boost overall holiday retail sales to their highest level since 2011.

According to the National Retail Federation, December retail sales, which exclude automobiles, gas stations and restaurants, decreased 0.9% seasonally adjusted month-to-month, and 4.6% unadjusted year-over-year. The significant drop in gasoline prices in the month of December brought down much of the month-to-month growth.

Location analytics solutions provider Esri is helping BJ’s Wholesale Club generate actionable business insights from club location data.

BJ’s use of Esri’s solutions was announced in conjunction with the National Retail Federation’s Big Show in New York. More specifically, BJ’s will use Esri’s location analytics solutions to aid in real estate research strategy and business insight analysis.