Corporate Governance

The Container Store credits its “employees-first” culture as integral to its success, believing that if you make employees your highest priority, they in turn will take better care of customers. It’s a business model that extends to all facets of the chain’s operations — including the decision to deploy a voice-directed warehouse picking system.

Compared with most other industries, retail companies face shorter time horizons and tighter metrics. The pressure to perform is great, which perhaps explains why many retail firms are having trouble holding onto their top executives.

For example, one major U.S. retailer recently suffered the departures of a senior marketing executive, a division president and another executive VP, all within the space of a few months. One of those executives had lasted only five months, while another had a tenure of less than two years.

The term “cloud computing” generally means anything that involves delivering hosted computing services over the Internet. Here, the word “cloud” is used to refer to the Internet, most frequently depicted in diagrams as a cloud.

Economic uncertainty throughout Europe and the United States and political instability in the Middle East are putting an increased spotlight on developing markets, which are forging full-speed ahead and show no signs of slowing down, according to the 11th annual Global Retail Development Index by consulting firm A.T. Kearney.

As it celebrates its 50th anniversary this year, Wal-Mart Stores is being recognized for many achievements, not the least of which is its leadership in sustainability. On the green front, the chain has become a leader in best practices, with innovations that deliver positive results for consumers, communities and the company’s bottom line.

Editor’s note: No one could have predicted that a colossus was in the making when the very first Wal-Mart opened its doors on July 2, 1962, in Rogers, Ark. Billed as the area’s first “quality discount center,” the store promised name brands and 22 departments, from jewelry and hobbies to ladies’ wear and shoes.

By Andrew Wren, Wren Solutions

It’s no secret in the loss prevention industry that sweethearting, the practice of giving customers unauthorized discounts or free merchandise or services, is a major source of loss in retail. In fact, it has long been recognized as the most common type of employee theft and the largest contributor to loss in the industry. It is also a unique challenge to loss prevention efforts. Unlike other forms of employee theft, both the customer and the employee are aware of sweethearting.

Stockholm, Sweden -- Hennes & Mauritz AB reported Wednesday that profit for the second quarter rose 23% to $750 million, beating Wall Street estimates and marking the strongest profit increase in seven quarters for Europe’s second-largest apparel retailer.

H&M had announced on June 15 that sales for the quarter rose 15% to $4.5 billion, beating estimates and boosted by sales strength in the United States.
 

Camp Hill, Pa. -- Rite Aid Corp. reported Thursday that it narrowed its loss in the first quarter to $28.1 million, from a loss of $63.1 million in the year-ago quarter.

Revenue rose 1.2% to $6.5 billion from $6.4 billion, edging Wall Street’s forecasted $6.47 billion in revenue.

Same-store sales increased 2.5% in the quarter.

Union, N.J. -- Bed Bath & Beyond Inc. reported Thursday that net income rose 14.5% to $206.8 million, compared with $180.6 million in the year-ago period.

Revenue increased 5.1% to $2.22 billion from the year-earlier quarter, missing Wall Street’s projected $2.25 billion in revenue. Same-store sales rose 3%.