Corporate Governance

CINCINNATI — Macy's reported fourth-quarter sales and earnings growth that exceeded company expectations, prompting it to issue new guidance for 2013. 

CHICAGO — If the folks at BDO are to be believed, the OfficeMax/Office Depot merger will be just one of many potential deals forged in 2013.

ANN ARBOR, Mich. — According to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee, customer satisfaction with e-commerce websites continues to rise, gaining 1.2% to 81.1 on the ACSI's 100-point scale. 

PROVO, Utah — Target strengthened its sustainability rep recently with the addition of EcoScraps, a provider of organic, chemical- and manure-free lawn and garden products, to its lineup. The sustainable, 100% organic, potting soil is now available at more than 1,700 Target stores nationwide. This marks the first time that EcoScraps will appear on the shelves of a major retailer at the national level.

ARLINGTON, Va. — Consumer confidence in the overall economy and sentiment toward technology both fell again in February, according to the latest figures released by the Consumer Electronics Association.

The CEA Index of Consumer Expectations (ICE), which measures consumer expectations about the broader economy, fell 2.7 points in February to 165.3. Consumer confidence in the overall economy declined for the second consecutive month.

ANN ARBOR, Mich. -- Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale. And once again, Publix is on top, outperforming all other retailers (physical and pure online players) with a score of 86.

Same day delivery firm Shutl will begin offering its service next month in New York, San Francisco and Chicago.

Thanks to $6 million in funding from partners such as UPS, e.ventures and Notion Capital, plans call for the firm to expand the delivery offering to 17 additional metropolitan areas later this year with the goal of enabling conventional brick and mortar retailers to realize their multichannel potential.

New York -- Consumer confidence rebounded in February, reversing three straight months of declines, according to The Conference Board, a private research group. The Conference Board’s closely-watched Consumer Confidence Index stands at 69.6, up from 58.4 in January. Economists had expected 60.5, according to research firm FactSet.

It was the highest reading since November’s 71.5 metric.  

Minneapolis -- Best Buy Co. announced it is cutting 400 jobs at its headquarters as part of its “Renew Blue” transformation efforts.

New York -- Five women in Wisconsin have filed suit against Wal-Mart Stores, claiming the retailer denied them and other female employees equal pay and equal opportunities, the Journal Sentinel reported. The suit, which also seeks class-action status, claims Wal-Mart discriminated against female employees in the chain's Region 14, which includes stores in Wisconsin, Michigan, Indiana and Illinois.