Corporate Governance

A survey of 87 retailers conducted by Pacific Gas & Electric found many are unhappy with their lighting and are considering LED lighting to save energy. But, at the same time, they lack sufficient information to evaluate products.

Boston -- Online retailer Wayfair has added 170,000 sq. ft. to its lease with Simon Property Group at The Offices at Copley Place in Boston's Back Bay neighborhood. In anticipation of a June 2014 relocation, the additional space brings Wayfair's new office space to a total footprint of 275,000 sq. ft.

Ahold USA has appointed Tom Lenkevich as president of the company’s Giant/Martin's division, effective March 4, reporting to Bhavdeep Singh, EVP operations, Ahold USA.  

By Mark Ledbetter, Global VP Retail Strategy, SAP

The changing nature of retail combined with an ever-greater reliance on data is forcing retailers to adjust their workforce and employee skill sets accordingly. From a customer experience standpoint, most retailers are transitioning to a brick-and-click model that aims to ensure customers have a seamless shopping experience regardless of which channel they use.

Think brick-and-mortar retail is doomed in an increasingly digital world? Visit Sephora, where consumers line up to sample the dizzying array of beauty products. Watch as a bunch of excited kids go through the rounds at Build-A-Bear-Workshop. Listen as a pharmacist at Walgreens gives some advice to a harried mom whose kids are coming down with something. Stop in at H-E-B, Whole Foods Market or some other great supermarket and breathe in the tantalizing aromas. Fool around with the latest gadgets at Apple or one of the new generation of AT&T and Verizon stores.

Village Super Market, which operates a chain of 29 supermarkets under the ShopRite name in New Jersey, Maryland and eastern Pennsylvania, saw net income fall 69% during the second quarter, compared to the same period in the prior year, driven in part by flat same-store sales.

Lakeland, Fla. -- Publix Super Market Inc.’s net earnings in the fourth quarter rose 7.4% to $422 million, compared to $392.8 million in the year-ago period.

Sales in the quarter, ended Dec. 28, 2013, rose 5.3% to $7.4 billion, from $7 billion last year.

“I’m pleased our operating performance resulted in another increase in our stock price,” said Publix CEO Ed Crenshaw. “Our associates— the owners of Publix — deserve the credit for this achievement.”

Combating fraud at the POS with chip-based payment systems

The data security breaches at Target and Neiman Marcus have put a white-hot fire under the push for the adoption of microchip-based credit-card technology to replace the traditional (and, many would say, backward) U.S. standard of magnetic strip cards. (The latter store unencrypted customer data on magnetic stripes.) Advocates of the chip cards, which store encrypted customer data on embedded microchips, say their use minimize the risk of data breaches at the POS.