Corporate Governance

Samsung Electronics America has appointed Rajiv Mehta as SVP of its customer service division.

Since joining the company in 2011, Mehta has been responsible for all customer operations in the United States including its call center, field and depot operations and warranty administration. Mehta also oversees the company’s Quality Assurance Lab.

St. Petersburg, Fla. -- HSN has recognized the ExactTarget Marketing Cloud from Salesforce.com as its “Strategic Digital Alliance” partner for the year for transforming the company’s digital marketing program. HSN awards its Strategic Digital Alliance award to one company annually that delivers innovative business ideas and strategies with the HSN digital team.

Pittsburgh – Dick’s Sporting Goods Inc. opens three new stores on April 25. The stores are located in Lawton, Okla., Alabaster, Ala., and Tampa. Fla.

The Lawton store will be located at Lawton Town Center, while the Alabaster store will be located at Colonial Promenade Alabaster and the Tampa store will be located at Westshore Plaza. As of April 25, Dick’s will operate 566 stores in the U.S., including 11 in Alabama, 27 in Florida and eight in Oklahoma.

Michael Howe was named CEO at Minneapolis-based Verify Corp., a software provider with solutions focused on supply chain security and brand protection and consumer engagement and loyalty promotions.

Howe has served in various executive leadership positions with Procter & Gamble, PepsiCo, Unilever, Arby’s and MinuteClinic. As CEO of MinuteClinic, Howe facilitated the national expansion of the business from 19 clinics in two markets to more than 525 clinics in 27 states. Most recently, he has served as chairman at Smart Receipt and DRX.

Chicago — Fresh Thyme Famers Market has leased 25,000 sq. ft. at Cress Creek Square in Naperville, Ill., from Arthur Goldner & Associates. Office Max will vacate the space, and the grocer will open in 2015. CBRE represented Fresh Thyme in the transaction.

The center also hosts Binny’s, Blast Fitness and Car Quest as well as several smaller lifestyle stores and restaurants.

The Zippo brand is familiar to anyone who has ever smoked and apparently there is enough equity in the name to support two stores inside Las Vegas casinos.
 
The zippo brand is synonymous with those old fashioned lighters that required users to refill with liquid fuel and occasionally replace the flint.  Not anymore, at least according to Zippo executives, who contend Zippo has made the transition to that of a lifestyle brand while its traditional lighters enjoy enduring popularity.
 

Washington, D.C. - The National Retail Federation is urging maritime management and the union representing dockworkers along the U.S. West Coast ports to expedite pending contract negotiations and reach agreement on a new deal well in advance of the expiration of the current contract this summer. NRF believes expedited negotiations would strengthen the supply chain and provide shippers and retailers the certainty they need to utilize the West Coast ports during the holiday shipping period, which begins in July.

Montreal -- Dollarama Inc. has named Johanne Choinière as COO, effective May 12. In this role, Choinière will be responsible for overseeing retail store operations as well as logistics, distribution and supply chain management.

Since 1999, Choinière was employed at Metro Inc., where she held increasingly senior positions across the organization, including senior VP merchandising for Metro Ontario and, most recently, senior VP of Metro's Ontario Division.