Corporate Governance

While Kmart has been closing many of its stores as it seeks to restructure the company, the retailer has quietly launched a pilot program to re-brand itself as K-Fresh.

The Chillicothe Gazette reports that the Kmart on North Bridge Street in Chillicothe, Ohio, has scaled back its hours and grocery offerings in preparation for its switch from a 24-hour supercenter to the retail chain's new K-Fresh concept.

New York – Foot Locker Inc. is investing in the future. The company’s board of directors has approved a $220 million capital expenditure program for 2015, maintaining the level of investment in the business that Foot Locker initiated in 2013.

In recent years, the Foot Locker has invested in a variety of strategic growth initiatives, including new store formats, continued expansion of its European banners, capabilities in its direct-to-customer segment, and various technology initiatives.  

Minneapolis – Target Corp. is reportedly localizing the assortments at its smaller-footprint Target Express stores to a high degree.  The Minneapolis-St. Paul Star Tribune reported that since opening its first Target Express in the Dinkytown neighborhood of Minnesota in summer 2014, the discounter has carefully considered local customer demographics when stocking shelves.

Software Paradigms International Group (SPI) has completed another acquisition, nabbing Direct Tech Inc., to bolster the company’s omnichannel service offering.

Direct Tech is a 25 year old company regarded as an industry leader in merchandise and inventory planning software and services for direct-to-consumer retailers.

Scottsdale, Ariz. -- Amazing Lash Studio, a fast-growing franchisor of eyelash extension studios is starting 2015 by welcoming new regional developer partners who will open nearly 100 studios in Nevada, Utah, Idaho, Illinois, New Jersey and New York. This nearly doubles the coverage of the Amazing Lash Studio brand to 15 states across the country.

Franchise veterans Ren and Michelle Waters have partnered with Terry and Leslie Rock to develop 20 studios in the Nevada, Utah and Idaho regions for Amazing Lash Studio.

Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI).

The report says brick-and-mortar retail show weakening or flat customer satisfaction, while Internet retail is up from a year ago.

Mountain View, Calif. -- Samsung Electronics Co. is making a major commitment to mobile payments with its agreement to acquire U.S. startup LoopPay, a mobile wallet solutions provider that turns existing magnetic stripe readers into contactless receivers. The acquisition will put Samsung up against mobile payment services, including Apple Pay and Pay Pal.  According to various reports, Samsung plans to integrate LoopPay's technology in one of its upcoming flagship phones.
 

New York -- The consumer electronics and furniture sectors of the retail industry can look forward to growth in 2015, while the apparel sector faces a more mixed outlook. That was the message sounded by CIT Commercial Services executives during a roundtable discussion, "Everyone Looks Good in the Black: Retailers in the Economic Rebound,” part of the CIT Executive Insights series.

During the discussion, each CIT executive offered their views on the top trends they see ahead in various sectors of the retail market: