Corporate Governance

Bridgehampton, N.Y. -- Garnet Hill, the online and catalog retailer, is inching closer to brick-and-mortar.

The 39-year-old company is set to open its first physical store, a pop-up location in the tony Long Island town of Bridgehampton, New York. The store is designed to give customer a "touch and feel" experience for Garnet Hill’s merchandise.

New York -- Dutch supermarket giant Ahold has agreed to buy Belgian rival Delhaize, creating the sixth largest food retailer in the United States. Keith Anderson, VP of strategy & insights for Profitero, and formerly a retail analyst with RetailNet Group, offers his thoughts on what led to the merger, and what it may bring.  

E-commerce solutions provider Digital River Inc. has named a Groupon executive as its next CFO.

Digital River has announced that Hoke Horne has joined the company as chief financial officer. In this role, Horne, who has more than 20 years of financial experience, will be responsible for the company’s accounting, finance, tax, corporate development and enterprise operations activities.

Medina, Minn. - Rockler Woodworking and Hardware has improved store workflow by implementing the ReflexisPlus and StoreWalk for ReflexisPlus task management and retail store auditing solutions. Rockler, which provides woodworking and do-it-yourself supplies, tools, and media implemented the Reflexis store execution and compliance solutions in three weeks in its 29 stores located across the U.S.

Goodlettsville, Tenn. - Dollar General Corp. has promoted one of its finance executives to interim CFO.

The discounter named John W. Garratt as interim CFO effective July 1. He follows David Tehle, who had previously announced his retirement in March 2015.

Garratt, who is currently the senior VP of finance and strategy, will now oversee all aspects of the company’s financial, accounting and information technology operations until a new CFO is in place.

New York -- Discounter 99 Cents Only has appointed a former Walmart executive as interim CFO — for the second time.

Less than a month after former Kmart executive Andy Giancamilli was named interim president and CEO, 99 Cents named Michael Fung to the role of CFO.

The largest supermarket operator in the United States is on fire, so it makes sense that the Kroger Co. approved its first stock split in 16 years and a 13.5% dividend increase.

The company announced that its board of directors approved an increase to the company's quarterly dividend, a two-for-one split of its common shares, and a new $500 million share repurchase program.

In the ongoing battle for market share, brands pour over metrics and tweak strategies to increase customer loyalty. The stakes are high, customer acquisition costs are expensive and most businesses can’t afford to lose sales to competitors. With prices commoditized in many industries, today’s battleground is centered squarely on customer experiences.