Corporate Governance

Seattle – In the aftermath of the Ferguson riots, Starbucks Corp. asked store employees and managers to be extra sensitive to customers who may be feeling emotional about racial issues. Now Starbucks is asking workers in stores to show financial sensitivity.

According to Fusion, Starbucks CEO Howard Schultz sent an internal email to employees and managers in stores asking them to recognize and respond to customers who are experiencing stress and anxiety resulting from the recent global stock market crash.

Imagine this scenario: You’ve worked hard to build a profitable business and you’ve done it the right way. You’ve taken every step to control the things you can control about every aspect of your company. You’ve got handbook policies regarding equal employment opportunity and prohibiting discrimination or harassment on any basis, and you have a diverse workforce that evidences your commitment to equal opportunity.

What could a 169-year old federal institution responsible for millions of the country’s most important artifacts, history and information possibly teach the retail industry? Plenty it seems.

 Specialty apparel retailer The Children’s Place Inc. saw its net loss grow and net sales drop in a difficult second quarter of fiscal 2015.

DSW says its investments in becoming a more “customer-centric” company are paying off, as the retailer reported sales and earnings growth in the second quarter.

Minneapolis – For the second quarter in a row, Best Buy Co. Inc. beat Wall Street expectations for profit and revenue with large-screen TVs and mobile phones providing a major boost to its results.

Best Buy reported net income of $164 million in the second quarter of fiscal 2016, up 12% from $146 million the same period the previous fiscal year.

New York -- Coming soon: a theatrical spin on the drama surrounding American Apparel and its controversial founder and ousted CEO Dov Charney.

The play, entitled “Unseamly,” is due to make its off-Broadway debut on October 8, at the Urban Stages theatre. The drama, which first ran in Montreal in 2014, was written by Oren Safdie a first cousin of Charney. (Safdie has had several plays produced off-Broadway).

Chicago -- The nation’s finance chiefs have a lot on their minds these days, from uncertainty in the U.S. economy to cybersecurity to regulatory and compliance issues. Another big concern: Congressional dysfunction around tax reform.