Corporate Governance

Fry’s and Ralphs execs join grocery group’s board
Vice presidents of merchandising at Fry’s Food Stores and Ralph’s and two other executives are the newest members of the board of the Western Association of Food Chains.

The trade group said four new members were elected to its board at its annual meeting this month in LaQuinta, Ca. Joining the board are Monica Garnes, Vice President of Merchandising at Fry’s, Dennis Gibson, president of QFC Stores, Valerie Jabbar, Vice President of Merchandising at Ralphs and Rob McDougall, President and CEO of Gelson’s.
How to drive Millennials to brick-and-mortar
In recent years, the millennial generation surpassed baby boomers as the largest population of consumers in our country. This shift presents a number of opportunities for retailers to target and build loyalty with a new generation; however, the opportunity also comes with its challenges. One of the greatest of which, is identifying ways to keep brick and mortar locations relevant to a convenience-seeking and highly digital audience.

Strong holiday performance drives Starbucks Q1 growth

Seattle -- Starbucks Corp.’s first-quarter profit surged 82% as new offerings and holiday gave a boost to store traffic. Net income increased to $983.1 million, from $540.7 million a year earlier.

Consolidated net revenues the quarter, ended Dec. 28, increased 13% to $4.8 billion. Global same-store sales increased 5%, with a 2% increase in traffic. Same-store sales in the company’s U.S.-dominated region rose 5%, with a 2% increase in traffic, better than analysts had expected.
On heels of lost bid, Dollar General CEO Dreiling puts off retirement

New York -- Dollar General CEO Rick Dreiling had planned to retire in a few months, but after Family Dollar shareholder’s snubbed his company’s buyout offer, Dreiling said he’ll stick around a bit longer.

Last June, Dollar General indicated that Dreiling would step down as CEO effective May 30, or possibly sooner depending on the conclusion of a search for his successor.
Sears Holdings names senior VP, president for Kmart pharmacy

New York -- Sears Holdings has a new leader for its Kmart pharmacy division. The company announced that it has hired Phil Keough as senior VP and president, pharmacy.

Keough most recently served as CEO and president of Millennium Pharmacy Systems, a long-term care pharmacy provider, and led the sale of the company to PharMerica.
Exclusive: Kohl’s pursues maximum engagement with Oracle Retail

If you’re going to create an agenda, it may as well be an ambitious one. And the “Greatness Agenda” being pursued by Kohl’s Corp. is certainly ambitious.

“Our strategy is to be the most engaging retailer in the U.S.,” Janet Schalk, executive VP and CIO og Kohl’s, explained during an exclusive interview with Chain Store Age at the recent NRF 2015 Annual Convention & Expo in New York. “The Greatness Agenda involves initiatives across the spectrum – some front-end and some enabling.”
Wal-Mart Canada opening 11 supercenters in January

Mississauga, Canada – Wal-Mart Canada will open 11 supercenters across the country by Jan. 29, 2015, completing its expansion for the company's current fiscal year. Walmart Canada's total store count will be 394 stores, including 280 supercenters and 114 discount stores.
Study: Online retailers tardy with refunds

New York – Taking money is one thing, but e-retailers aren’t always so great at giving it back. In a study of the refunds performance of 40 of the largest online retailers, analysis firm StellaService found that the majority of retailers evaluated aren’t meeting consumer expectations.

For orders placed in fourth quarter 2014, the average speed to receive a refund from the companies evaluated was 9.5 days. The majority of consumers said they expect a refund in seven days or less.
NRF: Super Bowl spending on the rise

Washington, D.C. – An estimated 184 million viewers will watch Super Bowl XLIX on Sunday, Feb. 1. According to NRF’s Super Bowl Spending Survey conducted by Prosper Insights & Analytics, average viewer spending will reach a survey high of $77.88, up from $68.27 in 2013.

Total spending is expected to reach $14.3 billion. Young adults ages 18-24 plan on spending an average of $95.92; those ages 25-34 and 35-44, however, will spend slightly more at an average of $101.54 and $102.82, respectively.
L’Oreal enters e-commerce arena with StyleSeat partnership

New York – L’Oreal USA is venturing into e-commerce via a partnership with with StyleSeat, an online platform for beauty and wellness services. Consumers already use StyleSeat to research and book appointments with hair and nail professionals, and it now offers salon-only L’Oreal authentic products for sale, as well.

Each purchase on StyleSeat can be made through the individual stylist pages. Users can also receive personalized email recommendations from stylists about products to use in between trips to the salon.
Forever 21 lights up headquarters with rooftop solar panels

Los Angeles - Forever 21 has powered up a 5.1-megawatt (DC), high-efficiency SunPower solar power system at its corporate headquarters in Los Angeles. PermaCity Solar designed and installed the system.
Family Dollar shareholders approve Dollar Tree deal

New York -- After months of delay and a failed bid by Dollar General, Family Dollar shareholders agreed to be acquired by Dollar Tree in a deal that creates a combined company with more than 14,000 locations, estimated annual sales of $19 billion and compelling growth opportunities.

Approval of the deal creates a new competitive dynamic in the world of extreme value retailing with the combination of Dollar Tree and Family Dollar making for a more formidable competitor to Dollar General and its nearly 12,000 stores.