Corporate Governance

New York -- Rising rents are causing another national chain to exit a high-profile location in Manhattan. Home-furnishings retailer Crate & Barrel will close its flagship on Madison Avenue (at 59th Street) on Aug. 2, after negotiating an early exit from its lease, according to the Wall Street Journal. The store opened in 1995.

The closing will leave the city with just one Crate & Barrel, in the Soho section of downtown Manhattan.

Photo: Fred Morganthall has been named senior VP of retail divisions for The Kroger Co.

There has been a great deal written about omnichannel’s impact on the store, multichannel shopping behaviors and cross-channel fulfillment. What seems to have gone unreported, however, is the tremendous impact labor costs can have on profitably delivering the omnichannel shopping experiences consumers now demand.  

Hoffman Estates, Ill. – A reduction in selling, general and administrative expenses helped Sears Holdings Corp. reduce its first quarter net loss even as its sales continued to slide. The results came in as the chain prepares for the launch of its real-estate investment trust this week to raise cash. Sears said it expects the REIT transaction to raise $2.6 billion.

The retail industry is accustomed to weak same store sales at Sears and Kmart, but the magnitude of the decline the company experienced in the first quarter was large even by its standards.

The first of Macy’s new off price Backstage stores aren’t due to open until this fall, but already the retailer is adding more locations for an off price format heralded as a key growth initiative.

The nation’s largest department store retailer created a stir earlier this year when it disclosed plans to open its first four Backstage stores in the greater New York area. The two additional locations are also in close proximity to New York. The stores are about 30,000-sq.-ft. and are staffed by 30 to 45 employees.

Crate & Barrel is joining Toys"R"Us and other retailers shutting down Manhattan flagship locations due to skyrocketing rent prices.

PetSmart is enlisting the help of a cat-loving celebrity to launch a new kind of social media campaign.

The retailer has teamed up with actress Mayim Bialik to celebrate cat ownership and encourage cat adoption. Mayim, a longtime cat lover who is very passionate about adoption, has an adopted cat named Frances, a once feral cat that was deserving of a forever home. 

Bentonville, Ark. -- Speaking at Wal-Mart Stores’ annual shareholders meeting in Bentonville, Arkansas, president and CEO Doug McMillon told the more than 14,000 assembled associates and shareholders that he is more worried about the enemy within the company than competitors.

“The truth is the real villains are lurking within the company,” said McMillon. “Our real villains are things like bureaucracy, complacency, a lack of speed, or a lack of passion.”

New York -- Brick-and-mortar stores are still relevant, with 87% of consumers planning to shop physical retail at least as often as they did in 2014, according to a study by TimeTrade Systems. What’s more, 65% of respondents report that if an item they want is available online or in a nearby store, they prefer to shop in the store.