Klarna streamlines customer service with generative AI assistantKlarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. Carhartt adds new channel to resale offeringCustomers seeking to trade in previously owned Carhartt products no longer have to visit a store. PBR Cowboy Bar rides into Columbus A staple ingredient in Live! entertainment districts goes solo at Easton Town Center. Macy’s to close 150 nameplate stores; expand off-mall and luxury formats Macy’s Inc. unveiled a new strategy that includes a much smaller nameplate footprint and a big bet on its luxury and beauty brands. Retailers view return fraud with urgency New data reveals that retailers have major concerns regarding fraudulent returns — and with good reason. Chicken Salad Chick targets Midwest, Southwest and Mid-Atlantic for expansion Chicken Salad Chick is moving into new markets as it continues its aggressive expansion. FTC sues to block Kroger-Albertsons $24.6 billion merger The Federal Trade Commission has sued to block the largest proposed supermarket merger in U.S. history. Numerator Retailer Snapshots: Most U.S. households shop Amazon Eighty-one percent of U.S. households made a purchase at Amazon in 2023. And Target is not far behind. Dollar General in milestone store opening Dollar General continues to expand its store footprint across the country. Albertsons Cos. selects new marketing partner The Idaho-based grocer has selected R.R. Donnelley & Sons Company (RRD) to transform its “promotional marketing ecosystem” and grocery merchandising. First Previous 178 179 180 181 182 Next Last