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Corporate Governance

  • Becoming a More Intelligence-Centric Organization to Drive Customer Experience

    The “digital revolution” has turned the traditional retail marketplace upside down. Consumer expectations continue to rise and the Internet has broken down borders and created a global marketplace, dramatically increasing competition.

  • Former P&G exec named to Target board

    Target's board of directors has added a former executive of the retailer's largest supplier.

    The board announced it has elected Melanie Healey, former group president, North America, of the Procter & Gamble Company, as a new director, effective immediately.

  • Expansion takes root at Orchard Supply Hardware

    Orchard Supply Hardware is still marching toward its expansion goal of 100 stores and $1 billion in sales by 2017. And the San Jose, California-based retailer with deep Golden State roots has learned a thing or two during its journey, according to president Bob Tellier.

    The 76-store chain is actively upgrading its fleet into a shopper-friendly "neighborhood format" while finding a comfortable home in various urban locations.

  • Mall of America keeps communication open

    When your retail operation is already the size of a small city and you’re planning growth, maintaining communications is a critical task.

    Bloomington, Minnesota-based Mall of America, which spans four levels and 5.5 million-sq.-ft. of retail space (plus parking ramps, service corridors, etc.) and is seeking to expand, faces that exact situation. The mall, home to 520 stores, more than 50 restaurants, an indoor theme park and other attractions, is switching from an analog communications system to the Motorola Solutions Mototrbo digital two-way radio system.

  • Money moves PayPal in new direction

    PayPal Inc. is continuing its evolution from serving as the digital payment platform for former parent company eBay Inc.

    Since its July split from eBay, new PayPal initiatives have included serving as a payment option for a number of new retail partners, reversing a policy that previously excluded U.S.-based online gambling sites from accepting PayPal, and expanding a global free returns service in the U.S.

  • Report: Apple eyeing PayPal turf

    Apple Inc. may be planning an entry into the fledging industry of mobile person-to-person payment.

    According to the Wall Street Journal, Apple is in discussions with several banks to develop a service that would let consumers make mobile payments to each other, rather than use cash or personal checks. The service would be in direct competition with the Venmo mobile payment platform from PayPal, which is popular among millennial consumers.

  • Advance Auto CEO to retire as growth slows down

    Advance Auto Parts announced its CEO is stepping down as the retailer also reported a decline in third quarter profit and nearly flat same-store sales.

    The auto parts retailer reported that for the third quarter ended Oct. 10, same-store sales increased .5%. Profit declined 1.4% to $120.5 million, or $1.63 per share. Revenue ticked up slightly to $2.3 billion.

  • Can Walmart restore sanity to Black Friday?

    Walmart’s Thanksgiving weekend promotional strategy is taking a more digital, less promotional turn that may hurt sales but should lessen the scenes of customer chaos and conflict that find their way onto YouTube.

  • Kohl's surprises in third quarter

    Strong back-to-school sales allowed Kohl's to upstage Macy's in the third quarter.

    Kohl's revenue rose a better-than expected 1.2% to $4.43 billion in the period ended Oct. 31. Same-store sales rose 1%. Earnings fell to $120 million, or 63 cents a share, from $142 million, or 70 cents a share, a year earlier. Excluding a loss on the extinguishment of debt, adjusted per-share earnings were 75 cents a share, which also beat expectations.

  • First Look: Bloomingdale’s, Honolulu

    Images courtesy of Bloomingdale’s

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