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Corporate Governance

  • SHOP TALK

    RANDOM NOTES: Microsoft made its Manhattan debut with a 22,369-sq.-ft. flagship on Fifth Avenue — its largest location yet. Designed in collaboration with Gensler, the store has a striking, all-glass facade that provides a full view of the contemporary, multi-level interior. High-definition video walls and digital signage are featured throughout the space, streaming video, images and information. A two-story video wall is located behind an “answer desk,” where shoppers can receive assistance and training. ...

  • SPECS Profile: Kent Swank

    What year did you attend your very first SPECS?

  • Store Improvements: Remodels, Refreshes and More

    Whether it’s a complete remodel or just a refresh, retailers have a variety of options — and decisions to make — when it comes to updating their store interiors. BrandPoint Services’ Steve Hearon talked with Chain Store Age about store update programs.

    What are some of the most common mistakes retailers make when undertaking a refresh, remodel or rebranding program?

  • Worth the Switch

    Retail facilities are making the shift to LEDs, a more efficient, brighter and longer-lasting lighting option that saves energy and reduces operating costs. Its rapid return on interest makes LED retrofitting a smart, simple fix.

    But what if LED lighting installations could also increase and guide purchasing decisions? What if thoughtful placement and controlled lighting could make customers feel more comfortable and safe, and make employees more productive?

  • Managing Cash in Retail Stores

    While mobile payments are increasing, cash receipts still remain a healthy percentage of total sales and aren’t going anywhere anytime soon. Fifth Third Bank’s John Bultema discusses the proper management of cash in retail stores and solutions aimed at improving store efficiency and reducing costs.

    What is the current status of cash handling in retail stores? Are cash receipts in stores on the decline?

  • Cyber Risk Management no Longer Just an IT Issue

    Imagine you are the general counsel at a retailer involved in sensitive M&A discussions. You receive an email from one of the deal’s outside advisers. He says he needs some information about your company the kind you’ve passed on before. You send it along, and later find that you were victimized in a sophisticated cyber attack aimed at stealing sensitive information.

  • Aiming for Innovation

    Target Corp. has long been an innovator in retail marketing and merchandising. But its latest efforts to think outside the box are taking it even further afield.

  • Retailer Sparks Controversy

    There has been a bit of controversy lately regarding Urban Outfitters’ recent request that some of their salaried employees “volunteer” to fill normally hourly roles in fulfillment centers and retail outlets.

  • Primark/Sears Real Estate Deal

    The ongoing quest of Sears Holding Corp. to leverage its vast real estate portfolio helped pave the way for British fast-fashion retailer Primark to enter the United States, giving the import access to space in malls throughout the Northeast.

    In late 2014, Primark struck a deal with Sears to lease a total of approximately 520,000 sq. ft. in seven Sears mall-based locations. All the space is expected to be delivered to Primark by the end of 2015.

  • IS PRIMARK THE NEXT BIG THING?

    Over the past 15 years or so, fast-fashion has evolved from a trend to a phenomenon to an industry standard — one that has largely redefined the U.S. apparel retailing landscape.

    From home-grown Forever 21 to Swedish import H&M, the market is awash in stores offering cheap, on-trend clothes at low prices. And now another import has entered the mix, Primark, which opened its first U.S. store in September, in Boston, the first of eight initial locations.

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