Corporate Governance

Two regional grocers beat all the competition in and out of their category in a survey of customer experiences across 20 different industries.   

Shop!, the global non-profit trade association dedicated to enhancing retail environments and experiences, has announced the winners of its 46th year annual store design competition, and a specialty store took top honors.    

Trusted national news sources such as the Wall Street Journal and New York Times continue to augur the fall the mall, but many American towns won’t give them up without a fight.   One such is Racine, Wisconsin, whose City Plan Commission advanced a scheme to revitalize the failing Regency Mall by forming a tax increment district (TID) around the 134-acre site that includes out-lots housing Target, Home Depot, Toys R Us, and the High Ridge Center.  

Gordmans is being rescued from liquidation — at least, part of it.    Stage Stores won a bid to acquire about half of Gordmans’ stores. The Omaha, Nebraska-based department store chain filed for Chapter 11 on March 13.    The retailer’s bid edged out Jeff Gordman, the former CEO of Gordmans, who also made a play to revive the bankrupt 106-store department store chain.   

Retailers may soon have a voice when it comes to disclosing surcharges related to card payments.    The U.S. Supreme Court ruled on Wednesday, March 29, that First Amendment free speech rights should be considered when determining how merchants disclose to their shoppers that credit card swipe fees can drive up the price of merchandise.   

On a recent trip to Seattle, my luggage was lost and I found myself without anything to wear except for the clothes on my back. I urgently needed a suit for a business meeting and decided Nordstrom was the best place to start given I was in the retailer’s hometown.   

The online giant is bolstering its fleet of warehouses in the Lone Star State.   Amazon’s newest fulfillment center will be in Katy, Texas — its 10th in the state. The 1 million sq ft. facility will employ 1,000 associates who will pick, pack and ship larger-sized customer items, such as music equipment, sports gear and electronics.  

Dollarama ended the year with a strong fourth quarter, an increase it credits to higher customer spending.   For the fourth quarter ended January 29, 2017, the Canadian discount retailer’s sales increased by 11.5% to $854.5 million. The chain’s gross margin was 41.4% of sales, compared to 40.8% of sales.