Strategy

Rising consumer expectations have driven a corresponding increase in retail amenities, especially family-oriented provisions such as baby changing tables and child-seating products. Chain Store Age talked with Koala Kare Products’ Brendan Cherry about the evolution of family-friendly retail over the decades.

Since you introduced your first baby changing station some 25 years ago, how has the public’s perception of these types of retail amenities evolved?

Slip-and-fall lawsuits are expected to increase dramatically during the next few years as the U.S. baby-boomer population continues to age, according to a study by commercial insurer and property and casualty company CNA.

Fire safety presents extra challenges to retail locations. Stores are filled with combustibles that aid the spread of fire and smoke. And confusing store layouts impede escape during emergencies. The results can be expensive: loss of revenue from store closures, and worse, loss of life.

Chain Store Age spoke with three leading fire safety experts as to what steps retailers could take to avert fire disasters. Here are their top 10 recommendations.

1. WATCH THE STOCK

By Stephen Wyss

As retailers eye avenues for growth in 2012, mergers and acquisitions (M&A) will be a key area of interest and activity.

Omni-channel, seamless customer experience, empowered consumers and mobile commerce were among the buzzwords at the National Retail Federation’s Annual Convention & EXPO in New York City. The show attracted a record 25,000 retail executives, suppliers and consultants, the most in its 101-year history. Reflecting the global nature of retail, there were some 5,500 international participants from 78 countries.

By HeeSun Kim and Young Rok Park

Imagine a place where department stores are destinations for retail and social activity, where the mere mention of the term “department store” still conjures fond memories of day-long family outings in the city. Fifty years ago, this could have been any major city in the United States, but the current epicenter of the design revolution in large-format retail, culture and fashion is on the opposite side of the planet, specifically in Seoul, South Korea.

After 30 years in the drug store sector, Michael Bloom left CVS Caremark in September 2011 to become president and COO of Family Dollar Stores. The extreme-value chain has adopted an aggressive growth strategy in recent years, and plans to open 450 to 500 stores in 2012.

Family Dollar is equally committed to improving existing locations. Under its ambitious store-reinvention program, an estimated 1,000 locations are scheduled to be renovated, relocated or expanded this year.

How much is a brand worth? If the brand in question happens to be Walmart, the answer is an eye-popping $139 billion, according to Interbrand Design Forum’s ranking of the top 50 U.S. retail brands by brand value. The study calculates the financial net worth of retail brands based on three metrics: the brand’s financial performance, the role the brand plays in driving consumer selection, and the ability of the brand to secure the delivery of expected future earnings.

A phenomenon that continues to boggle my mind and, in many cases impress me, is how the Texas economy continues to flourish. Even in the midst of the recent economic downturn that left few retail markets untouched, the Lone Star State remained one of the few bright spots in a recessionary sky.

Framingham, Mass. -- TJX Cos. reported that its fiscal fourth-quarter profit rose 42% to $475.3 million, from $334.4 million a year earlier. The owner of Marshalls, HomeGoods and T.J. Maxx also announced plans to repurchase up to $1.3 billion of stock this fiscal year.

For the quarter, sales rose 6% to $6.7 billion. Same-store sales increased 7%.

"We enter a new fiscal year with considerable momentum in our business and are off to a very strong start in 2012," said CEO Carol Meyrowitz.