Strategy

The Retail Industry Leaders Association (RILA) has taken issue with an opinion piece that appears in the August 1, 2012, issue of the Wall Street Journal. The piece, written by United States Senator Jim DeMint (R-SC), is about the Marketplace Fairness Act (the legislation would end special treatment for online-only retailers who currently exploit a decade’s old loophole to avoid collecting and remitting state sales tax, according to RILA).

By Brian Ross, [email protected]

In today’s competitive environment, enterprise loyalty is king. Companies must embark on their strategic journey influenced by customer insights. These insights are gained through transactional data and allow for the shifting of mindset, culture and strategy across the entire enterprise – everywhere from merchandising and store layout to pricing. Sharing this information across the organization — beyond simply the marketing department – is essential to customer-centric merchandising.

El Segundo, Calif. -- Big 5 Sporting Goods Corp.'s quarterly profit beat Wall Street estimates, fueled by strong sales of apparel and footwear.

For the second quarter, ended July 1, the company posted net income of $2.6 million.

Sales rose 4% to $226.6 million, narrowly missing Wall Street estimates of $227.4 million, which the company attributed to July 4th-related sales shifting to the third quarter. Same-store sales increased 1.0%.

Atlanta -- RedPrairie announced that Foot Locker has rolled out Red Prairie’s enterprise workforce management solution at approximately 2,700 stores throughout North America. Foot Locker’s deployment of the RedPrairie solution began as a 21-store pilot that was completed in April 2012, and then deployed at all remaining North American locations by July.

New York -- Toshiba Tec Corp. and IBM announced the initial closing of the transaction in which Toshiba Tec will acquire IBM's Retail Store Solutions (RSS) business. The agreement was announced on April 17, 2012.

Toshiba Tec has established Toshiba Global Commerce Solutions Holdings Corporation, a holding company, of which Toshiba Tec holds 80.1% ownership and IBM holds 19.9% ownership.

Goodlettsville, Tenn. -- Dollar General Corp. announced it is supporting the American Association of Retired Persons’ “Work Reimagined” program and the 50-plus worker pledge.

“Work Reimagined” is a social network-based jobs program that connects employers seeking experienced workers with qualified professionals searching for new or more satisfying careers. The site (will leverage the platform of social media site LinkedIn to make the best connections between experienced workers and the best employers.

WAYNE, N.J. — Toys"R"Us continues on its path to bring its Toys"R"Us and Babies"R"Us stores under one roof as part of its integrated store strategy. The company announced that by the end of the year it will have opened eight new stores and transformed 13 existing locations to the side-by-side model in 2012. In adding eight new stores and renovating 13 existing locations, the company will create more than 400 new jobs across the country.

JCPenney is not dead yet. New shops and free haircuts may help.

Retail pundits eager to write JCPenney’s obituary may want to wait until after the back-to-school season as the struggling retailer revealed several intriguing merchandising moves reminiscent of the tactics CEO Ron Johnson employed during his tenure running Apple stores. And in an unconventional buzz-building, traffic generating move the company said it would offer free haircuts to kids at its salons throughout August.

SAN DIEGO, Calif. — Walmart has unveiled its 100th solar-powered store on College Avenue in San Diego. By working with California-based SolarCity, the company’s focus on solar power has generated more than 3,000 contract construction jobs in California. In turn, SolarCity has hired 1,213 employees since announcing its first Walmart projects in September 2010. The San Mateo, Calif.-based company will install, manage, and maintain 70 of the 100 new solar power systems.

SEATTLE — Mercent, a technology company that enables retailers to profitably reach and convert more shoppers online, announced that it has appointed Jacqueline Borges as its VP partnerships.