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Survey: Online retailers focus on customer-facing services for holiday
King of Prussia, Pa. – Online retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure for the 2014 holiday season. According to the 2014 Holiday Retail Audit, a U.S. survey of more than 1,000 ecommerce and marketing professionals from retailers with revenues of $5 million to $250 million conducted by EBay Enterprise, retailers identified a renewed focus in marketing efforts.
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Cassidy Turley acquired by DTZ Investment Holdings
Washington, D.C. -- The Washington, DC-based brokerage Cassidy Turley agreed to sell 100% of its equity interests to an affiliate of DTZ Investment Holdings, which is backed by a consortium of investors.
The deal is expected to fully close on Dec. 31, after the consortium acquires DTZ around Oct. 31