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Strategy

  • Hot Chain, Hot Growth

     

    Firehouse Subs has a lot more going for it than an interesting story. And the story is unique: A couple of Jacksonville firefighters — brothers, even — opened the first restaurant in 1994, selling sandwiches (with names like ‘Hook & Ladder,’ which is the No. 1 seller) within a decidedly firefighter-themed restaurant environment. The concept was hot from the get-go, leaping to over 300 units in its first decade and now numbering near 900 mostly franchised restaurants.

  • Study: Average data breach costs near $13 million

    Ann Arbor, Mich. – Gas prices may be falling, but the price of recovering from a data breach is steadily climbing. According to a new study from authentication technology provider Duo Security, the average cost of data breach recovery reached $12.7 million in 2014, compared to $11.6 million in 2013 and $9 million in 2012.  
  • Sears an ‘enormous loser’ this holiday

    Former top Sears executive Mark Cohen is at it again with harsh words recently about Sears holiday performance and long term viability.

    Cohen, former chairman and CEO of Sears Canada turned teacher at Columbia’s business school, appeared on CNBC to share his views on a holiday season with top line growth that appears to have exceeded earlier forecasts.

    “Sears again is going to be an enormous loser,” Cohen said.

  • Expert Advice: Avoiding Wage & Hour Class Actions

    The statement  “class action for wage and hour violations” has become an all too familiar phrase in the retail industry. The issue is also a dynamic one with constant changes from year to year, and even month to month. The bad news is that the number of wage and hour class actions filed on a daily basis continues to rise. According to the Economic Policy Institute, the number of FLSA (Fair Labor Standards Act) cases filed in the federal court is more than five times the number 20 years ago.    
  • In a Class by Itself

     

    By Michael B. Adreani

     

  • Smart Calculations

     

    By Judah Regenstreif

     

    As federal laws become increasingly strict and technology continues to advance, the necessity for a retailer to focus on long-term sustainability is crucial for continued growth. Companies are faced with the pressure to reduce energy and manage operating costs and maintenance expenses.

  • Happy New Year from CSA!

    Chain Store Age will be closed for the New Year’s holiday from December 31  through January 2.   We will return to normal business hours—and publish again—on Monday, January 5.   CSA wishes you and your family a very happy and healthy 2015. Cheers!

  • Sonic targets upstate New York

    Oklahoma City – Fast food chain Sonic is heading upstate. Sonic has signed a new agreement for franchise development of eight new drive-ins in the Albany, New York area during the next seven years, with the first restaurant opening in Latham this spring.  
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