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Strategy

  • PayPal combines product and engineering oversight

    San Jose, Calif. – PayPal Holdings Inc. is combining the management structure for its product and engineering departments.

    Hill Ferguson, who served as senior VP of PayPal’s consumer business, has resigned his position.

    Ferguson’s role will not be directly replaced. Instead, Bill Ready, senior VP and global head of merchant and next-generation commerce, is also assuming control of the consumer side of operations. This means he will oversee all product and engineering activities.

  • Build-A-Bear Workshop updating store format, business model

    St. Louis -- Build-A-Bear Workshop continues the transformation of its store experience — and business.

    The specialty retailer on Tuesday debuted its updated store design at Mall of America, in Bloomington, Minnesota. Part of a company-wide brand refresh, the reformatted location was developed to increase productivity and optimize space while updating the brand’s overall brand look. New elements include:

    • Sophisticated new logo, store set-up and color palette;

  • Lowe’s Canada to reward customers with air miles

    Toronto -- Shoppers at Lowe’s stores in Canada will soon be able to turn their purchases into miles toward air travel.

    Lowe's Canada and LoyaltyOne Co., owner and operator of the Air Miles Reward Program, announced an agreement to launch the reward program with an anticipated full roll-out to Lowe's stores in Canada beginning on Dec. 1.
    Canadian Lowe’s customers will be able to earn Air Miles reward miles at all Canadian Lowe's retail locations and for purchases online at Lowes.ca.

  • NRF ‘astounded’ by Labor Department overtime decision

    Washington, D.C. -- The Labor Department is not extending the comment period on the Obama administration’s proposal to expand overtime pay. Its decision drew a no-holds barred response from the nation’s largest retail organization.

  • This e-retailer has digital innovation in the bag

    Ebags is quickening the pace of its digital innovation by teaming up with Iterate Studio to create two new tech research labs.

    Recognized by retailers as an early pioneer of drop-ship (1999), customer product reviews (1999), and A/B split testing (2000), eBags' goal is to pioneer game-changing services by embracing the new digital frontier which includes mobile services and the Internet of Things (IoT).

  • 7-Eleven gets even more convenient

    Dallas – 7-Eleven Inc. bases its value proposition on being a convenient way of purchasing food and CPG staples. But for consumers who are too time-strapped to even make a quick visit to their nearest 7-Eleven store, the retailer is offering a new omnichannel delivery service.

    7-Eleven and omnichannel delivery provider DoorDash are partnering to provide on-demand delivery from participating 7-Eleven stores in New York, Los Angeles and Chicago, with delivery service following in Washington, D.C. and Boston in the coming months.

  • Fresh Market taps a lion as new CEO

    Greensboro, N.C. -- The Fresh Market named a veteran food retailer who once led Food Lion as its new president and CEO. The hiring follows the abrupt termination of the chain's former CEO and comes as the once high-flying chain has seen its sales stagnate.

  • H-E-B is Instacart’s newest partner

    San Francisco -- Regional supermarket operator H-E-B has joined the ranks of retailers offering home delivery service.  

    The chain is the latest retailer to reach an agreement with grocery delivery service provider Instacart. Under the deal, Instagram will offer home delivery to H-E-B customers in the Austin and Houston markets.

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