Strategy

American Eagle Outfitters has entered into an acquisition that could eventually see it open hundreds of new stores, and also enter a more upscale market. The teen apparel retailer has acquired upscale menswear brand Todd Synder, along with Snyder’s Tailgate Clothing Co., a vintage sports-inspired brand that operates a college-town store concept. American Eagle sees the potential to open as many as 200 Tailgate stores at universities nationwide, starting with Southeastern Conference and Big Ten colleges, according to the New York Times.

DSW Inc. has promoted its omnichannel retailing chief to be its new CEO as the company positions itself for long-term growth.

The company said Roger L. Rawlins, executive vice president and CIO, will succeed Michael R. MacDonald as CEO effective Jan. 1. MacDonald, who is retiring from DSW and from the board of directors, will remain with the company through the end of the year to help ensure a smooth transition. Rawlins will be appointed to the DSW board effective Jan. 1. 

Rather than let third-party platforms have all the online home services fun to themselves, Sears is joining the game.

Sears Home Services is launching a new site, SearsHomeServices.com, aimed at connecting homeowners with Sears-certified technicians. The site also offers do-it-yourself information. Technicians are regionally listed and rated by criteria such as number of repairs completed, average cost, and length of repair time. Customer reviews are also featured.

Exceptional customer service continues to drive growth at Publix Supermarkets, which had strong earnings and same-store sales growth in its third quarter.

Publix sales for the third quarter 2015 totaled $7.8 billion, representing a 6.3% increase from last year. Comparable-store sales for the third quarter of 2015 increased 4.2%.

Photo: Courtesy of Kmart/Wendy Williams poses during recent a Wendy Williams Show taping at Kmart where the retailer announced the Bluelight Specials are back.

Kmart is hoping that bringing back a 50-year-old marketing strategy will ignite a new sales push online and in stores.

Every retailer hates online chargebacks, and unusually active chargeback activity is often an indicator of e-commerce fraud.

Risk management firm Chargebacks 911 has identified the U.S. cities in the Northeast where the highest percentage of e-commerce transactions result in a chargeback. Visa and Mastercard have set 1% as acceptable chargeback threshold, and these ZIP codes far exceed that figure.

• 17% chargeback rate: Port Washington, New York (11050)
• 15% chargeback rate: Astoria, New York (11105)

AutoZone is making some changes to its leadership as the company positions itself for growth and expansion.

The company announced the following promotions:

• Phil Daniele, VP, Commercial Support, promoted to senior VP, commercial
• Bill Hackney, VP, merchandise pricing & analysis, promoted to senior VP, merchandising
• Jim Griffith, VP, store development promoted to senior VP, store operations
• Rod Halsell, VP, distribution promoted to senior VP, supply chain

Texture Plus, the largest U.S. manufacturer of high-impact textured faux wall panels, urged the United States Senate and House of Representatives to quickly pass the “Restaurant and Retail Jobs and Growth Act.”

“Retailers and restaurants depend on remodeling their locations every five years to stay competitive,” said Brian Kampe, CEO. “The standard 39 year depreciation for building remodeling makes those improvements a difficult tax burden.”