Strategy

Dunkin’ Donuts has signed a multi-unit store development agreement with a franchise group led by two former NFL players.

The chain said it has signed an agreement with Berliner III to develop 14 new restaurants in St. Louis and two new locations in Kansas City over the next several years. Berliner III is led by NFL greats and former University of Nebraska football players Kris Brown and Zach Wiegert, who have teamed up with David Scott to develop a third market.

How will retailers fare in 2016? Very well, according to experienced market watchers.

“We expect core retail sales to grow 5.3% in 2016,” says Scott Hoyt, senior director of consumer economics for Moody’s Analytics, a research firm based in West Chester, Pa. (Core retail sales exclude volatile revenues from auto sales and gas stations.)

That is notably faster than the 4.2% rate anticipated when 2015 sales are finally tallied. The 2015 experience was, again, slightly better than that the 3.9% growth of 2014.

When it comes to return policies, Nordstrom and Forever 21 couldn’t be further apart.

Haggen has received approval from a federal bankruptcy court to sell 47 stores. Included in the sale are 33 supermarkets to Albertsons LLC, which formerly owned the stores. Albertsons sold the stores to Haggen just less than 12 months ago.

Click here to read more.

Several retailers, including Neiman Marcus, had site issues this past Black Friday weekend. Here is some advice from the folks at Dynatrace, an application performance management software company, on the top three things retailers can do when things go bad online.

American casual dining chain Red Robin has experienced nearly half a century of growth and prosperity. From the time the first Red Robin was established in Seattle in 1969, the brand has evolved to become a popular success and a familiar presence in cities and towns across the country. Today, there are more than 520 Red Robin locations nationally, and the brand is well known for its gourmet burgers, family atmosphere and quality beer options.

For the second time this year, Target’s e-commerce site crashed due to exceptionally high levels of activity related to a major sales promotion.

The Target site went down the morning of Cyber Monday, Nov. 30. According to reports, the crash was actually a controlled restriction of the site by Target in response to extremely heavy volumes of visitors looking for holiday bargains.

Thanksgiving may be over, but it is worth watching a video of how Meijer made a difference in the lives of hundreds of customers and employees ahead of the holiday and in the process earned itself immeasurable goodwill.