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Whirlpool dives into smart appliances
Appliance manufacturer Whirlpool is launching a new partnership with IBM that is likely a sign of how the consumer product market will substantially change in the next few years.
Whirlpool is now combining connected home appliances with IBM Watson services, including cognitive analytics, to provide more personalized services to consumers.
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Report: Whole Foods overhauls customer experience with IT
Whole Foods had a difficult 2015 that included falling sales and stock value, as well as a pricing scandal. However, as Marketplace Business reports, Whole Foods is looking to regain its footing in 2016 with help from a redesigned, IT-centric customer experience. [Marketplace Business]