Marketing

New-build shopping center construction was plodding last year — discounting the outlet category, which continues to grow at record speed. And, yet, sometimes one has to look at the quality of what is coming out of the ground — or expanding — and not just the quantity.

Fabulous Freddy’s, an eight-unit retail chain headquartered in Las Vegas, provides customers with a little bit of everything.   “We’re a full-service car wash, express lube operation, gas station and convenience store,” said Jeff Warwick, VP and CFO of Fabulous Freddy’s, during an interview with Chain Store Age. “We’re always exploring opportunities to lease store space to franchises or operate in-store franchises ourselves.”  

Nordstrom Inc. is known for providing the best customer experience, and is now applying that ethos to its customer loyalty program.

The department store retailer is expanding its Nordstrom Rewards loyalty program to allow members to earn benefits regardless of how they choose to pay for purchases across its store, outlet store or digital channels.

With a young, trend-conscious customer base, Forever 21 needs to cater to shopper demand, in and out of the store.

The Los Angeles-based, 760-store-plus specialty apparel retailer is extending this seamless, customer-centric approach to how it offers customers credit. Forever 21 is partnering with marketing and loyalty solutions provider Alliance Data Systems Corp. to provide private label and co-branded credit card services that are integrated with its loyalty program.

Not all teen apparel retailers are struggling. Just ask American Eagle Outfitters.

The company reported a better-than-expected rise in quarterly sales and profit as demand for its products rose even amid a sluggish retail environment.

American Eagle’s net income surged 39.3% to $40.5 million, or 22 cents per share, in the quarter ended April 30.

Net revenue increased 7% to $749.4 million. Same-store sales increased 6%, on top of a 7% increase in the year-ago period.

While other retailers make news by posting grim first quarter results and closing stores., the nation’s leading off-price retailer is making headlines by doing just the opposite. Amid strong first quarter results that included a 7% rise in same-store sales, TJX Cos. said it plans to open about 150 more stores during the rest of this year, on top of the 47 stores it opened in its first quarter.

The retail supply chain is one of the most male-dominated areas of the historically male-dominated retail industry, but a growing number of female executives are shifting the paradigm. During the Women in Supply Chain & Technology luncheon held at the recent Manhattan Associates Momentum 2016 conference in Orlando, Florida, three veteran female retail supply chain practitioners discussed the challenges and rewards of their pioneering careers.

Atlanta-based The Home Depot reported first-quarter sales of $22.8 billion during what CEO Craig Menear described as a "stronger than expected start to the year." Comp-store sales for the quarter were up 6.5% - with comps for the U.S. stores up 7.4%. Net earnings for the three months ended May 1 were $1.8 billion, up 14.2% compared with net earnings of $1.6 billion in the same quarter last year.