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  • Achieving customer centricity in multichannel commerce

    By Akhilesh Srivastava, [email protected]
    According to NRF Retail Horizons Benchmark Report, two key initiatives to keep retailers competitive in 2010 were optimization and streamlining of their internal operations to reduce operating costs and improving their customer centricity to win the share of wallet.

  • New CEO takes reins of CVS

    Woonsocket, R.I. -- CVS Caremark Corp. announced Tuesday that Larry J. Merlo has assumed the role of chief executive. Merlo, now president and CEO of CVS Caremark, succeeds Thomas M. Ryan who will remain non-executive chairman until his retirement at the company's annual meeting in May.

    Merlo, a pharmacist by training with over 30 years in pharmacy health, joined CVS/pharmacy in 1990 through the company's acquisition of Peoples Drug.

  • Search is on for new Conn's CEO

    BEAUMONT, Texas -- Conn’s announced that it has appointed Theodore Wright to the position of interim CEO and president, following the news that Timothy Frank will step down as president and CEO of the company and resign as a director to pursue other opportunities.Conn’s said it will immediately commence a formal search to identify a permanent CEO.

  • Office Depot launches sustainable lamp line

     BOCA RATON, Fla.-- Office Depot announced that it has launched a new line of energy-efficient lamps under the “Realspace” brand. The full range of Realspace lighting is available at more than 1,100 Office Depot retail store locations across the country and online at www.officedepot.com.

    According to the company, all Realspace lighting is California Compliant, with each lamp packaged with a low energy light-bulb. The Realspace Collection also offers an assortment of LED lamps, which are 70%more efficient than using incandescent bulbs.

  • New CEO named at Timex

    MIDDLEBURY, Conn. -- Timex Group announced that it has named Gary Cohen president and CEO of the company. Cohen will also join the company’s board of directors.

    “I feel honored to lead one of the world’s largest and most iconic watch companies,” Cohen said. “I look forward to developing new business opportunities across our extensive portfolio of brands in both developed and emerging markets worldwide.”

  • DCP, Nordstrom celebrate 45th anniversary of 'it's a small world'

    SEATTLE -- Disney Consumer Products has partnered with Nordstrom to launch a new line of children's apparel, accessories and footwear in honor of the 45th anniversary of the "it's a small world" attraction at Disneyland. 

  • Granoff out at Kenneth Cole

    NEW YORK -- Jill Granoff is stepping down as CEO of Kenneth Cole Productions. According to a company press release the decision was a mutual agreement between Granoff and the board of directors. Kenneth Cole, chairman and chief creative officer, will act as interim CEO. Paul Blum, who was with the company for 15 years and served as president from 2002 to 2006, has agreed to return to the company and assume the role of vice chairman.

  • The Knot repurchases shares from Macy's

    NEW YORK -- The Knot,  a media company devoted to weddings, nesting and babies, announced that it had repurchased all shares in the company owned by Macy’s Inc.

  • Safeway gets new loyalty chief to manage mobile migration

    PLEASANTON, Calif. -- Safeway Monday announced the promotion of Mir Aamir to president customer loyalty and digital technologies, reporting to Diane Dietz, EVP, chief marketing officer. In this new role, Mir will lead Safeway's loyalty programs and oversee digital and mobile efforts related to loyalty. He will also continue to be responsible for marketing strategies, shopper analytics and insights, club card strategies and pricing.

  • Pricing gap holds steady

    Target’s longstanding pricing philosophy of remaining within a few percentage points of Walmart remains intact, according to the most recently monthly pricing survey from Credit Suisse. The firm looks at prices on a basket of goods in Dallas and Chicago each month, and in January it revealed the gap between Walmart and Target had widened to 3.9% from 3.7% in December.

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