Finance & Capital Management

Gift cards continue to grow in popularity – a fact especially noticeable now, during the holiday season. Retailers and consumers should be aware of problems gift cards can create – notably regarding money left unredeemed by card holders and what happens when an issuing company goes into bankruptcy.

Macy's is adding a retail industry and corporate governance expert its board of directors.

The retailer has named Frank Blake, recently former chairman and chief executive officer of Home Depot, its board. Blake’s election increases the size of the board to 14 members.

Everyone wants to know how Walmart can compete with Amazon in e-commerce when the latter doesn't really make money at it. According to Ad Age, "The more Walmart does to differentiate itself from Amazon and offer a better value proposition, the more it will succeed," she said. "The more it focuses on price and value, the more it can compete." But it's a very long game. [Ad Age]

Excess energy consumption in retail can exceed 30%, which means there is a huge opportunity for savings that many retailers s have not yet fully explored.

Retailers spend nearly $20 billion annually on energy expenses, according to the U.S. Environmental Protection Agency. By saving just 15% from optimizing operations and eliminating waste, we can save $3 billion as an industry.

Dishonest employees and shoplifters pushed shrink rates to record levels and earned the United States the distinction of leading the world in the least desirable of retail metrics.

According to retailers surveyed for the Global Retail Theft Barometer, shrink rose in the U.S. from 1.28% of sales in 2013-2014 to 1.97% during 2014-2015. Globally, this compares to 1.42% , a figure also up from the previous .94% average of all common retailers surveyed the previous year.

The New York attorney general's office has reached a settlement with Lowe's to refund up to 10% of flooring installation fees paid by more than 16,000 customers. The Associated Press reports that Lowe’s, with 64 New York stores, overcharged the customers with a deceptive sales practice that it has since agreed to halt. The retailer had offered installation of carpeting, tile, wood and laminate flooring by third-party contractors at square-foot rates that were applied to materials bought, not those actually installed.

Signet Jewelers has hired its first ever chief strategy officer to lead the jewelry company's transformation and future growth.

The world's largest retailer of diamond jewelry announced that Uta Werner has joined the company as Signet chief strategy officer. Werner will be responsible for strategy development and execution and will be focused on the identification of growth opportunities, strategic planning and mergers and acquisitions.

Stein Mart reported negative same-store sales growth on the same day that the company also lost its chief merchant to an off-price rival.

For the third quarter ended Oct. 31, Stein Mart comps fell 2.3%.

"Unseasonably warm weather impacted traffic and our sales during the third quarter," said Jay Stein, CEO. "We continue to have a positive outlook on our important fourth quarter holiday sales which will include incremental sales from six new stores opened through the third quarter plus four more new stores opening in November."