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Consumer Affairs & Relations

  • Inflation, higher fuel prices to drive 2011 grocer gains

    CINCINNATI — Kroger on Thursday beat analysts’ quarterly consensus, posting 46 cents in earnings per share (adjusted for a goodwill impairment charge) that exceeded consensus by 2 cents EPS with higher-than-expected identical-store sales lift of 3.8% (excluding fuel).

    Same-store sales were particularly strong across natural food, bakery and deli/meat, Kroger chairman and CEO David Dillion told analysts during a conference call. “We were particularly pleased by sales growth in our drug and merchandise departments,” Dillon said.

  • Giving back to the shareholders

    The Walmart board approved a hefty 21% increase to what was already one of the retail industry’s richest dividend payouts, the company announced late Thursday. The increase approved by the board puts Walmart’s annual dividend at $1.46 a share for the current fiscal year compared with last year’s dividend of $1.21. The dividend will be paid in quarterly installment of 56.5 cents.

  • Foot Locker Q4 income more than doubles

    New York City -- Foot Locker’s fourth-quarter net income more than doubled to $57 million on fewer charges and improved revenue.

    The company reported a 5% increase in sales for the quarter ended Dec. 31, 2010, to $1.39 billion, up from $1.33 billion in the year-ago period. Same-store sales rose 7.3%.

    Foot Locker reported net income of $169 million for the full year. That compares with net income of $48 million, in 2009.

  • Overstock.com earns sales and service accolades

    SALT LAKE CITY -- Overstock.com announced that it won two 2011 Stevie Awards for sales and customer service, in the following categories -- Customer Service Department of the Year, Retail and Sales Department of the Year, All Other Industries.

    Now in its fifth year, the Stevie Awards selected winners in 40 award categories honoring achievements, individuals, teams and departments by industry in the sales field and 25 award categories honoring individuals, team and departments by industry in the customer service/contact center awards field.

  • Winn-Dixie grabs hold of germ-free shopping carts

    JACKSONVILLE, Fla. -- Ever grab a shopping cart and think about the hundreds of hands and millions of germs that have touched it? Winn-Dixie Stores has, and the company announced that it recently signed an exclusive agreement with Green Secure Solutions Inc. to use its patent-pending process to clean, sanitize and protect shopping carts, hand baskets, handicap carts, food trays and other equipment at the grocer’s 484 stores.

  • Q4, fiscal-year comps up for Publix

    LAKELAND, Fla. — Publix on Tuesday disclosed a 4.4% increase in its fourth-quarter sales, reaching $6.4 billion, while comparable-store sales for quarter also rose 3.2%.

    Net earnings for the retailer totaled $342.1 million, compared with $284.2 million in the year-ago period, an increase of 20.4%. Earnings per share for the fourth quarter increased to 44 cents for 2010, up from 36 cents per share in 2009.

  • Tiffany appoints executive VP

    New York City -- Tiffany & Co. has named Frederic Cumenal as executive VP, effective March 10.

    Cumenal, 51, will be responsible for the company’s businesses in Asia, Japan, Europe and Emerging Markets, and will report to chairman and CEO Michael J. Kowalski. He joins Tiffany from the LVMH Group where most recently he was president and CEO of Moët & Chandon, S.A.

  • Loehmann's back and ready to nab the frugal fashionista

    NEW YORK -- Loehmann's has emerged from Chapter 11 bankruptcy and is ready to position itself has the destination for top designer clothing for less. The company said it will focus its merchandising strategy on well-known designer brands that resonate with its frequent shoppers. The company has also refined its advertising outreach to communicate with Loehmann's core customers and potential new shoppers.

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