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Consumer Affairs & Relations

  • Gap to open stores in Serbia and Ukraine

    San Francisco -- Gap plans to open stores in Serbia and Ukraine later this year as its continues to expand its international operations.

    The chain said Friday that it signed new deals with existing franchise partners that will put Gap stores in Belgrade and Kiev.

    According to Stephen Sunnucks, the company's international president, the Ukraine is the fastest-growing retail market in Eastern Europe, while Serbia has many young customers who enjoy shopping.

  • Craft & Hobby Association announces CEO departure

    ELMWOOD PARK, N.J. — The Craft & Hobby Association (CHA) board of directors has announced the departure of Steve Berger as president and CEO of CHA. The board of directors will immediately begin a search for a new chief executive. No timetable has been set for securing a replacement. In the interim, Tony Lee, VP meetings and expositions, will serve as acting president and CEO.

  • There is something in a name

    Turns out Shakespeare’s famous line, “A rose by any other name would smell as sweet,” doesn’t quite fit with every scenario. Case in point, Wal-Mart Stores, which, according to Millward Brown Optimor’s BrandZ ranking of the top 20 global retail brands, saw its brand value diminish when it decided to rename its Wal-Mart stores, Walmart. 

  • It’s not the economy. Or the cost-cutting.

    Starbucks CEO Howard Schultz told Britain’s Sky.com that the chain’s focus on improving its offerings and encouraging innovation as opposed to cost-cutting and store-closings are the reasons for its turnaround.

    “You can’t “cut your way to prosperity,” Schultz said. “You have to create growth and opportunity.”

  • Amazon CEO offers shopper insights

    When it comes to shopping, Jeff Bezos, CEO of Amazon knows a thing or two about the subject, which is why it was fitting that he was the keynote speaker at Consumer Reports’ ShopSmart magazine summit on May 11. The founder of the leading online retailer offered insights on the consumer and the future of the industry.

  • Census Bureau: Retail sales rise for 10th straight month

    WASHINGTON — U.S. retail sales rose for the 10th consecutive month in April, increasing 0.5% to $389.4 billion, the U.S. Census Bureau reported Thursday.

    The government agency also disclosed retail sales experienced a 7.6% jump above the year-ago period. Across retail sectors, grocery stores during April rose 1.5% to nearly $45.9 million, up from $45.3 million in March, while health and personal care stores, which have experienced positive numbers over the past several months, saw a surprise drop of 0.3% to nearly $22.7 million for the month.

  • Fameco opens office in Philadelphia

    Plymouth Meeting, Pa. -- Fameco Real Estate is opening an office in Center City, Philadelphia, to better accommodate the growth of its clientele in the market.

    Fameco will be fully operational in the center city office at 1425 Walnut Street in early June. Fameco partners Jeffrey Cohen, Brandon Famous and Rick Schuch will spearhead this new initiative.

  • Drugstore.com announces expiration of HSR waiting period for WAG deal

    BELLEVUE, Wash. Drugstore.com on Tuesday announced the expiration of the waiting period under the U.S. Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, with respect to the proposed merger by which the company would be acquired by Walgreens in a cash transaction.

    The deal previously was announced on March 24.

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