Consumer Affairs & Relations

New York City -- Office Depot has reached an agreement with Colorado’s attorney general to offer a refund to about 115 Colorado governmental agencies and nonprofits in connection with the sale of office supplies between January 2006 and March 2009, the Denver Business Journal reported.

The agreement calls for the chain to refund customers as much as $189,000.

A lot of companies are content to conduct their annual meetings in a hotel ballroom near their headquarters, but not Target. This year the retailer and its senior executives are schlepping east to Pittsburgh where the company’s annual meeting will be held on Wednesday, June 8 at 1:30 p.m. at a store located about five miles east of downtown Pittsburgh at 6231 Penn Avenue. According to the company, “This location allows us to showcase our current general merchandise store design in the latter stages of construction prior to opening.”

It takes a special type of person to work at Walmart, according to chief information officer Rollin Ford, who told those assembled at the company’s shareholders’ meeting that customer service is in their DNA.

Ford, a 28-year Walmart executive, was called into service for a brief presentation at the meeting to recount his experience of working at Walmart while founder Sam Walton was still alive, since most of the thousands of store associates and many of the executives who attended the event joined the company after Walton death nearly 20 years ago.

An amazing variety of people shop at Walmart stores, which is understandable given the company’s often cited statistic that 140 million people visit its stores weekly. This diversity of customers is one of the things that makes Walmart unique as this video from singer Jessica Frech cleverly illustrates in a light-hearted way. Click here to watch.

BENTONVILLE, Ark. — Wal-Mart Stores's board of directors has approved a new program authorizing the company to repurchase $15 billion of its shares, the company announced at its 41st annual meeting of shareholders Friday. This program replaces the previous $15 billion program, announced on June 4, 2010, that had approximately $2 billion of remaining authorization. Under the program, repurchased shares are constructively retired and returned to unissued status.

New York City -- A jobs report on Friday that showed a slowing hiring market sent retail shares tumbling. According to the Labor Department, U.S. employers added just 54,000 new workers in May, the fewest in eight months. With unemployment at 9.1%, those retailers most closely tied to the job market, including Staples and Office Depot, saw the most negative impact.

WOONSOCKET, R.I. — CVS Caremark announced that it has donated approximately $40,000 in monetary and in-kind donations to support residents of Joplin, Mo., who were impacted by the recent tornado. CVS Caremark and CVS/pharmacy colleagues in the region collected and donated first aid and personal care supplies valued at approximately $35,000 to local relief efforts in Joplin. In addition, CVS Caremark has made a $5,000 donation to the American Red Cross to further support relief efforts in the area.

Given all the talk of EDLP at Walmart’s annual shareholders’ meeting, it was understandable the company chose Maki Nakamura, chief merchandising officer at Walmart Japan, as the recipient of the Sam M. Walton Entrepreneur of the Year Award.

Walmart’s Seiyu stores in Japan have been implementing every day low prices for several years, and the company’s patience has finally paid off with improved business results in what has been a challenging market.