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To serve and sell for less
It takes a special type of person to work at Walmart, according to chief information officer Rollin Ford, who told those assembled at the company’s shareholders’ meeting that customer service is in their DNA.
Ford, a 28-year Walmart executive, was called into service for a brief presentation at the meeting to recount his experience of working at Walmart while founder Sam Walton was still alive, since most of the thousands of store associates and many of the executives who attended the event joined the company after Walton death nearly 20 years ago.
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A YouTube tribute to Walmart diversity
An amazing variety of people shop at Walmart stores, which is understandable given the company’s often cited statistic that 140 million people visit its stores weekly. This diversity of customers is one of the things that makes Walmart unique as this video from singer Jessica Frech cleverly illustrates in a light-hearted way. Click here to watch.