Consumer Affairs & Relations

EDEN PRAIRIE, Minn. — Supervalu announced that it has committed $1 million to sponsor 1,542 youth sports teams in markets where its Acme, Albertsons, Cub Foods, Farm Fresh, Jewel-Osco and Shaws/Star Market stores operate. 

Johannesburg, South Africa — A Bloomberg report on Sunday said that Massmart Holdings Ltd., the South African retailer controlled by Wal-Mart Stores, Inc., will open 23 new outlets over the next eight months, part of its plan to not only expand its coverage area but also to add jobs in the region. The plan calls for 15,000 jobs over the next three years.

The retailer also said it will repeat a price-cut promotion at its stores.

Seattle -- Starbucks Coffee Company is teaming up with the Opportunity Finance Network (OFN)  to launch a “Create Jobs for USA” fund. 

Starting Nov.1, the new initiative will pool donations from Starbucks customers, partners (employees) and citizens into a nationwide fund for community business lending. One-hundred percent of the donations will go toward loans for firms and organizations that can add jobs or stem job losses, Starbucks said. 

PLEASANTON, Calif. — Safeway announced that Portland, Ore. has been named "America's Most Natural City." The city earned the title by garnering the most votes on Facebook.  As a result, Portland will receive a donation of $20,000 and 25 picnic tables constructed from the Guinness World Record holder for the World's Longest Picnic Table. 

Cincinnati -- Most consumers hold strong positive attitudes on the quality of service they receive from U.S. businesses, according to new research from customer relationship management company Convergys Corporation.  Among the top findings of the research: nearly nine out of 10 consumers believe that service improved or stayed the same over the past year, and an impressive seven out of 10 say they were either “extremely” or “very” satisfied with their most recent service experience.

LOS ANGELES — Les Hamilton, who most recently managed the Target account for all over-the-counter products for The Emerson Group, has been named VP Sales at Hyland, another OTC manucturer.  In his new role, Hamilton will be responsible for guiding the company’s sales organization and developing and implementing sales strategy.

The current economic climate has us all thinking more about retail expansion than perhaps over the last two to three years, but real estate disposition/portfolio optimization isn’t just on simmer. There’s still plenty of action in that arena, and Chain Store Age talked with Spence J. Mehl, SVP of New York City-based RCS Real Estate Advisors, about the latest happenings.

New York City -- The nation’s first lady did some shopping Thursday at a Target store in Alexandria, Va.

Mrs. Obama was casually dressed and virtually incognito with a baseball cap and sunglasses. She spent about 30 to 40 minutes in the store, according to reports, and was accompanied by an assistant.