Consumer Affairs & Relations

ST. LOUIS — Supervalu subsidiary Save-A-Lot is expanding its presence in Pennsylvania.

The company is slated to open four new stores in Pennsylvania in February and March, bringing the total number of Save-A-Lot stores in the state to 76, the company said.

By Stephen Wyss

As retailers eye avenues for growth in 2012, mergers and acquisitions (M&A) will be a key area of interest and activity.

ANN ARBOR, Mich. — Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

Minneapolis -- Christopher & Banks Corp. said CEO Larry Barenbaum resigned from all his positions in the company, effective Friday.

The struggling retailer, which posted a $22.2 million loss in fiscal 2011, named president Joel Waller as interim CEO. It said it has formed a committee to search for a permanent CEO.
 

New York City -- Belk plans to remodel almost 30 stores this year as the department store company focuses on upgrading its existing space, the Charlotteobserver.com reported.

Last year, Belk spent about $70 million on store remodels and renovations. In 2012, the chain plans to increase that slightly, to $75 million, and then spend up to $130 million a year in 2013 and 2014, according to the report.

Bentonville, Ark. -- Wal-Mart Stores' investment in China continues to grow as the company now has a controlling stake in one of the country's fast-growing e-commerce websites. The company announced that it has reached an agreement to increase its investment in the holding company of Yihaodian, bringing its total ownership stake to approximately 51%. Yihaodian is a leader in online grocery sales, as well as in such categories as consumer electronics and apparel.

Closing of the transaction is subject to Chinese government regulatory approval.

ATLANTA — Boosted by mild temperatures and spring-like selling conditions throughout much of the country, Home Depot saw sales rise nearly 6% in the fourth quarter.

The home improvement giant reported fourth-quarter sales of $16.0 billion, up 5.9% from the same quarter last year. Comparable store sales were positive 5.7%, and up 6.1% in the United States.

"We had a strong finish to 2011, and with favorable weather, our business delivered results that exceeded our expectations," said CEO Frank Blake. 

ST. LOUIS — Six percent more men are doing the primary grocery shopping for their families versus five years ago, according to results of a new survey by Schnucks.