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Survey ranks top 10 retailers for customer service
Washington - Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.
The survey, which asked 9,291 shoppers which retailer provides the best customer service, was conducted by BIGresearch. In alphabetical order, the top 10 retailers for customer service are:
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Amazon.com
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J.C. Penney
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Report: Wal-Mart sees big opportunities in emerging markets
New York - Wal-Mart Stores sees more opportunity in emerging markets than in Europe, the company’s International Chief Executive Officer, Doug McMcMillion, told Bloomberg.
“China is top of the list, and Brazil is not far behind” to make deals, McMillon said in an interview on Bloomberg Television’s “InBusiness With Margaret Brennan.” The retailer is being “patient” about finding the right way to expand in Russia, McMillon said.