Consumer Affairs & Relations

New York City -- Aeropostale announced that, effective immediately, Thomas P. Johnson, co-CEO, has been named CEO. Mindy C. Meads, who has served as co-CEO along with Johnson since February 2010, will leave the company to pursue other interests. She will stay for a short period to ensure a smooth transition.

San Bernardino, Calif.  -- Stater Bros. has been recognized as a 2010 WRAP (Waste Reduction Awards Program) Winner by the California Department of Resources Recycling and Recovery (CalRecycle). Among the supermarket operator’s accomplishments: a “green waste” composting program that turns organic waste from its 167 locations into compost that is sold to area farmers

New York City -- Juicy Couture’s store on Fifth Avenue in Manhattan has been temporarily closed due to the discovery of bed bugs.

“Like other major retailers recently impacted by this issue, we are moving swiftly and aggressively to address the problem. We expect the store to re-open later this week,” the company said in a statement. “The people who shop and work at the store are our top priority and we are taking all necessary precautions.”

Seattle -- Starbucks Coffee Co. and International Paper, with Mississippi River Pulp, LLC, have completed a six-week pilot project that -- for the first time -- proved Starbucks used paper cups can be recycled into new paper cups. This advancement brings Starbucks one step closer to its goal of ensuring 100% of its cups are reusable or recyclable by 2015.

By Dave Mesko, [email protected]
It’s a shopper’s market. Today, consumers have an array of options when it comes to shopping and no longer have to remain loyal to one store. In order to grow and sustain loyal customers, it’s important that retailers provide a safe environment for shoppers.

New York - Optimism about the U.S. economy grew in November, pushing the latest reading on consumer sentiment to the highest level since June. The Consumer Confidence Index rose to 54.1 in November, up from a negatively revised 49.9 in October, the Conference Board, a New York-based research group that compiles the index, said Tuesday. Economists were expecting the index to increase to 52.

New York - Barnes & Noble Inc. reported Tuesday that it narrowed its loss to $12.6 million in its fiscal second quarter, compared with a loss of $24 million in the year-ago period. Results missed Wall Street expectations, and the book seller has issued a weak outlook for the third quarter and the full year.

Revenue surged 64% to $1.91 billion, attributed to the company’s acquisition of its college book unit. Without the acquisition, sales rose 1%.

Same-store sales fell 3.3%.