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Consumer Affairs & Relations

  • Toys "R" Us kicks off fundraising campaign for Autism Speaks

    WAYNE, N.J. -- Toys "R" Us is kicking off an in-store fundraising campaign to benefit North America's largest autism science and advocacy organization.

    Now through April 30, monetary donations will be collected at all Toys "R" Us and Babies "R" Us stores and online to benefit Autism Speaks.

  • Chico's names exec VP/COO

    Fort Myers, Fla. -- Chico's FAS announced Tuesday that it has appointed Kent A. Kleeberger to the position of executive VP, COO. 

    Kleeberger will replace Jeffrey A. Jones, who is retiring from the company effective March 7. Jones will serve as part-time consultant to the company during a transition period.

    Kleeberger, 58, has served as executive VP-finance and CFO of Chico's FAS since joining the company in November 2007. Previously, he was senior VP and CFO for Dollar Tree Stores.

  • Macy's Q4 profit rises 50% on strong holiday selling season

    Cincinnati -- Macy’s reported Tuesday that net income jumped 50% in the fourth quarter ended Jan. 29, and projected its full-year profit would meet Wall Street expectations.

    After a strong holiday season, the retailer earned $667 million in the fourth quarter, compared with $445 million in the year-ago period.

    Revenue rose 5% to $8.27 billion, just missing analysts’ average forecast for $8.28 billion. Same-store sales increased 4.3%.

  • Housing challenges impact La-Z-Boy's 3Q sales

    MONROE, Mich. -- La-Z-Boy reported that sales for the third quarter declined 4.3%, partly due to ongoing challenges related to housing and consumer confidence. Net income for the fiscal 2011 third quarter was 19 cents per share, which includes a 6-cent tax benefit, versus 21 cents per share in last year's third quarter.

    The retail segment's sales increased 9.2%, and it experienced its eighth consecutive quarterly improvement of operating margin performance compared with the prior year, the company reported.

  • Aldi takes a bite out of the Big Apple

    NEW YORK — Discount grocer Aldi has opened its first-ever New York City-area store in the borough of Queens.

    The store, which is located in Rego Park, marks the first of three grocery stores the company plans to open in New York, including new locations in the Bronx and Bay Shore, Long Island.

    Aldi, which offers a limited assortment of items, said it will bring its standard floor plan to Queens, which includes wider-than-typical 8-ft. aisles.

  • Kroger EVP Don Becker dies

    CINCINNATI — Supermarket giant Kroger announced company EVP, Don Becker, died Wednesday after suffering an aneurysm. He was 62 years old.

  • Davis named global chief of consumer insights

    Walmart earlier this week named Cindy Davis EVP of a newly created global consumer insights business unit. She will be responsible for understanding broad consumer trends world wide and creating advanced analytical tools to support Walmart’s business, a sizeable task considering Walmart’s expanding global empire and the diversity of markets being served.

  • Appearances are everything in pricing discrepancies

    Enterprising television reporters at KGTV in San Diego caused Walmart some grief this week when they uncovered that prices were ringing up incorrectly on some items and customers were not being offered a $3 refund in keeping with a 2008 court order. To watch the video click here or continuing reading.

  • No winner in murder case

    From a strictly legal standpoint Walmart may have prevailed this week in a case involving a customer who was murdered in its parking lot after a jury found the company wasn’t liable for inadequate security. Then again, the mere fact that Walmart had to appear in court to defend itself against charges stemming from a murder in its parking lot meant the company was a loser before the trial began simply because of the negative publicity.

  • Target makes changes to corporate donation policy

    New York City -- Target Corp. has updated its corporate donation policy following a corporate review that occurred in the wake of the backlash surrounding the company’s $150,000 donation last summer to a group that ran ads supporting Minnesota gubernatorial candidate Tom Emmer, according to the Minneapolis/St.Paul Buisness Journal. The donation resulted in much controversy for the chain due to Emmer’s anti same-sex marriage stand.

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