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Consumer Affairs & Relations

  • Publix to donate up to $40K to Sustainable Fisheries Partnership

    LAKELAND, Fla. -- In recognition of Earth Day, Publix Super Markets announced that it will donate 50 cents per lb., (up to $40,000), to Sustainable Fisheries Partnership when customers purchase any wild domestic shrimp between April 17 to 27.

    According to the company, the Publix donation would assist SFP in providing fisheries along the Gulf with the resources and tools needed to operate in a more sustainable manner.

  • Deloitte: Consumers turn to various resources for recall information

    NEW YORK — Consumers that seek timely and detailed information about product recalls look to multiple resources, according to a new Deloitte survey.

  • A middle of the pack ranking for pharmacy

    Target was in the top half of a group of 33 pharmacy retailers ranked by readers of Consumers Reports in the publication’s May issue. Target’s pharmacy received a score of 88 out of a possible 100, which put it well ahead of larger pharmacy operators such as CVS and Walgreens, both of which scored 82 and last-ranked Walmart, which scored 78.

  • Irrational Optimism?

    From where I sit, I’ve noticed a certain “buzz” of optimism in our industry -- frustrations and anxieties from a tough couple of years seem to be giving way to increasingly sunny retail sales forecasts. Is this sudden sense of optimism justified by cold, hard facts? Or, is this increasing sense of optimism somewhat irrational?

  • Men's Wearhouse succession plan: Founder Zimmer to step down as CEO

    Houston -- Men's Wearhouse announced Monday that company president and COO Douglas S. Ewert will succeed founder George Zimmer as president and COO, effective June 15.

    According to the retailer, the transition is part of a previously announced succession plan.

    Ewert, 47, has been nominated by the board to be elected as a director of the company at the annual shareholder meeting and will be included in the list of nominees in the proxy statement for consideration by the shareholders.

  • QKL opens new hypermarket

    Daqing, China -- QKL Stores said Monday that it opened a new hypermarket store, its 51st, in Hailin County, Heilongjiang Province, on April 15.

    The new store by Northeast China’s leading regional supermarket chain is approximately 7,300 sq. meters and is located in a small shopping center in a newly developed residential area which can serve over 80,000 potential customers.

  • Walmart pharmacies are the worst?

    When it comes to speed and accuracy, helpfulness and courtesy, knowledge and personal service, the pharmacy at Walmart ranked dead last in a survey of Consumers Reports subscribers that appears in the May issue of the publication.

  • Hispanic hate costs Sam’s Club $440,000

    The Equal Opportunity Employment Commission announced that Sam’s Club would pay a $440,000 fine to settle a harassment lawsuit involving Hispanics at a club in Fresno, Calif.

  • Giant to host nutrition summit

    CARLISLE, Pa. — A health-and-wellness conference that brings together retail dietitians and nutritionists has tapped Ahold USA and its Giant Carlisle division as the event's retail host.

    Field Trip Factory's third annual Dietitian Summit, which strives to generate awareness about the food industry's commitment to consumer health, will be held next month at a Giant Super Food store in Willow Grove, Pa. About 40 retail dietitians and nutritionists are expected to attend the three-day conference.

  • Mitigating the impact of Mideast tensions on retailers

    By John Haber, [email protected]

    For the past two months, consumers have paid higher gas prices as a result of the political unrest in the Mideast. But, consumers aren’t the only ones feeling a pinch. Retailers are feeling it too as many suppliers, manufacturers and distributors implement “emergency fuel surcharges” as reported by The Wall Street Journal in late March of this year.

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