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Consumer Affairs & Relations

  • Supreme Court blocks massive job discrimination suit against Wal-Mart

    Washington, D.C. -- In a ruling that may mean new limits on class-action suits, the Supreme Court on Monday ruled for Wal-Mart Stores in the largest sex-discrimination lawsuit in history as it put the brakes on a massive job discrimination lawsuit against the chain.

  • Winn-Dixie sues Dollar General

    New York City -- Winn-Dixie Stores has filed suit against Dolgencorp, the parent company of Dollar General. The grocer confirmed that the suit was filed because Dolgencorp “knowingly violates legal, noncompete provisions of Winn-Dixie leases in shopping centers in which both businesses operate,” Winn-Dixie told the Jacksonville Business Journal in an email.

  • Report: Best Buy settles employment discrimination case

    San Francisco -- Best Buy Co. has reportedly agreed to pay $10.2 million in a settlement related to a job discrimination class-action lawsuit, Reuters reported.

    The lawsuit, filed in 2005 in U.S. District Court in Northern California, alleged that the retailer discriminated against women, African-American and Latino employees by denying them promotions and more lucrative sales positions. Best Buy has denied any wrongdoing.

  • Survey details importance of a store’s external appearance

    New York City -- Even in today’s digital world, a store’s physical appearance matters -- and it does so significantly, according to market research firm Morpace’s latest Omnibus survey. The study shows that consumers form an opinion of a business based on physical presence, which heavily influences their decision whether or not to shop at a location.

  • Gift Cards: Opportunity and Issues for Retailers

    The growth of gift cards has been nothing less than phenomenal. But while gift cards have come to provide a critical source of earnings, they also face an intensifying regulatory environment, including tax and financial reporting for gift cards, that has become increasingly complex.


  • J.C. Penney details succession: Ullman to leave in February

    New York City -- J.C. Penney Co. on Monday detailed the timeline of its upcoming change in executive management with the news that current CEO and chairman Myron “Mike” Ullman will leave the company and the board in February 2012 after a three-month transition period during which he will hand over the reins in full to his successor, Apple retail guru Ron Johnson.

  • Kroger is comping, so why can’t Walmart?

    Repeated assurances by Walmart’s most senior executives that their top priority is growing U.S. same-store sales may be reassuring news to investors, but the company’s ability to do so by the end of the year now is a firmly established expectation. This is especially true, given the recent performance of once of the company top grocery competitors.

  • Unions and Walmart: Same story, different year

    It had been awful quiet on the organized labor front for a while, so news this week of the creation of a new union-backed anti-Walmart group serves as a reminder that unions are the equivalent of a bad case of herpes to Walmart. The discomfort and visible symptoms associated with their organizing activities occasionally subside, but there is no cure and eventually the company experiences another outbreak.

  • A new wild card in the warehouse club space

    Sam’s is enjoying some solid momentum these days, but a potential buyout of BJ’s Wholesale Club announced Friday morning could create some competitive issues in market where the companies operations overlap.

    Of course, that assumes the private equity firms Leonard Green & Partners and CVC Capital Partners, the companies who have joined forces to take BJ’s private, are interested in growing the business and investing in operations as opposed to simply squeezing the 190 unit retailer for cash.

  • Top 10 cities for organized retail crime

    Washington, D.C.  -- Atlanta, Chicago and Dallas were identified as the cities most problematic with regard to organized retail crime (ORC) rings, according to the National Retail Federation’s seventh annual Organized Retail Crime survey. Of the 129 retail companies, 94.5% reported having been the victim of organized retail crime in the past 12 months, up 6% over last year.

    The cities most problematic for ORC rings were:

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