Consumer Affairs & Relations

WASHINGTON — The National Retail Federation is hoping to dispel fears that merchants are expected to surcharge customers for using a credit card as theoretically allowed under a controversial proposed lawsuit settlement with Visa and MasterCard being debated in the courts.

NEW YORK — Ahold USA has named Mark McGowan as EVP merchandising. He will lead a merchandising team that supports Ahold USA and its four divisions: Stop & Shop New England, Stop & Shop New York Metro, Giant Landover and Giant Carlisle.

McGowan had previously served as EVP supply chain for Ahold USA and previously led the Boston division of Stop & Shop.

St. Paul, Minn. -- Paster Enterprises announced Tuesday the hiring of Mike Sturdivant as a leasing agent for the company.

In his new role, Sturdivant will develop and launch marketing strategies for PE and prospective tenants. His duties will include working with existing tenants, being active in the brokerage community and researching industry trends.

New York -- Abercrombie & Fitch wants to turn the building that once housed the Beatles’ Apple Records into one of its namesake children’s stores, Bloomberg News reported.  

The building is where the famed singing group performed together for the last time, in 1969. The performance, which occurred on the roof, was filmed for the movie “Let It Be.” The Westminster borough council is due to vote on the proposal next week.

SALISBURY, N.C. — The future grocers of America will get a taste of what its like to work in the industry, thanks to a new, interactive exhibit by Food Lion on display at the Children's Museum in Winston-Salem, N.C.

Children will be able to go behind miniature-sized counters and cash registers and pretend they are checking out customers. They will also be able to experience three preparation areas to further allow them to imagine they are Food Lion associates.

Chicago -- Automation and mass production will continue to make life easier in the years ahead, but consumers and companies will react by valuing – and promoting – human services and artisan goods. That’s one of the key trends research firm Mintel predicts will be impacting consumer behavior in the next five to 10 years.

As part of its lunch of Mintel Futures, a new program designed to forecast long-term industry trends, Mintel identified six key trends affecting the global consumer market in the near future:

Toronto -- Most retailers in Canada are ready for a phase-out of one-cent coins, a national retailing trade group said Wednesday.

The Retail Council of Canada said the majority of the country's retail businesses were prepared for the disappearance of the penny and will follow the government's proposals for determining prices.

Consumer confidence in January fell to its lowest point since November 2011, according to the Conference Board.

The Conference Board’s index decreased to 58.6, down from a revised 66.7 in December. The figure was lower than forecast; Bloomberg predicted a median of 64.

The drop in confidence coincides with the 2% payroll tax increase used to fund Social Security.