Consumer Affairs & Relations

TORONTO — The Home Depot Canada has joined other Canadian retailers in complying with the government's planned phase out of the penny.

However, the retailer noted that many Canadians were unaware of the phase-out, and wanted to ensure its customers that it is doing its best to inform them of the change. As of Feb. 4, the penny will no longer be in circulation. 

St. Louis -- Retail veteran Maxine Clark announced she is stepping down as CEO of Build-A-Bear Workshop, the chain she founded in 1997. Clark, 63, said she will remain as CEO until a successor is found. She will also remain on the company's board of directors.
 

WASHINGTON — The National Retail Federation took aim at President Obama and Congress for not doing enough to improve the jobs situation and boost the economy.

On Thursday the unthinkable happened, customers who wanted to do a bit of shopping on Amazon.com were met with an error message as the e-commerce site was down for nearly an hour. 

Organized labor was dealt a setback in its attacks on Walmart on Thursday when the National Labor Relations Board sided with the retailer in a dispute involving the United Food and Commercial Workers.

The UFCW reached a settlement with Walmart stemming from demonstrations the union organized at various Walmart stores on Black Friday. The protests received considerable media attention at the time as the union sought to persuade Walmart employees to walk off the job on the busiest day of the year.

Brentwood, Tenn. — Tractor Supply Co. reported that net income for the quarter was $79.5 million, compared with net income of $70.5 million in the fourth quarter of the prior year.

Net sales for the fourth quarter increased to $1.29 billion, or 3.7% over the prior year's 14-week period.

Same-store sales increased 4.7%, compared with a strong 7.6% increase in the prior-year period.

The company opened 25 new stores in fourth quarter 2012, compared with 31 new store openings in the prior year's fourth quarter.

NORTHFIELD, Ill. — Kraft Foods Group is stepping up its marketing efforts by naming Deanie Elsner to the newly created role of chief marketing officer, reporting directly to company CEO, Tony Vernon.

WASHINGTON — The National Retail Federation is hoping to dispel fears that merchants are expected to surcharge customers for using a credit card as theoretically allowed under a controversial proposed lawsuit settlement with Visa and MasterCard being debated in the courts.