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Consumer Affairs & Relations

  • NRF outlines data breach blueprint

    The malicious attack on Target which resulted in a massive data breach has spawned a “we’re all in this together” attitude among the nation’s retailers with the National Retail Federation spearheading the charge for common sense consumer protection measures.

    Foremost among them is usage of the more secure Chip and PIN technology in credit and debit cards that offers better encryption of data than the magnetic stripe cards that are prevalent in the U.S.

  • Target to testify before Congress about breach

    Minneapolis – Target Corp. will reportedly testify about its recent massive holiday data breach in a Congressional hearing in early February 2014. According to Reuters, a Congressional commerce, manufacturing and trade subcommittee headed by Rep. Lee Terry (R-Neb.) will investigate large data breaches and their effect on consumers.

  • Family Dollar increases quarterly dividend

    Matthews, N.C. – The board of directors has increased the amount of the regular quarterly dividend payment to $0.31 per share, an increase of 19.2% from the preceding quarterly cash dividend of $0.26 per share. The increase will be effective with the declaration of the next quarterly dividend.

  • Report: Starbucks app exposes user passwords

    Seattle – The Starbucks mobile app reportedly stores customer passwords in a way that leaves them vulnerable to hackers. According to CNN, the app, which allows mobile payment, stores passwords in plain text, meaning a hacker could gain access to one without knowing a smartphone’s PIN code.

  • Why some CPG long shots win big

    Successful leaders and companies bring more than unique products or services to market — they consistently tap into 10 key growth enablers outlined in a new book by veteran CPG executive and growth strategist Dan Mack.

  • Walmart ready to share labor facts

    Walmart’s reputation took another hit this week when major media outlets pounced on a complaint filed by the National Labor Relations Board claiming the retailer illegally retaliated against workers who participated in protests at stores.

  • Office Depot appoints new VP, investor relations

    Office Depot has appointed Michael A. Steele as VP of investor relations. Steele, who most recently served as VP of investor relations for OfficeMax, where he had been employed since July 2007, will report to Stephen E. Hare, EVP and CFO.

    Steele will develop and execute Office Depot’s investor relations strategy, serving as the primary interface for management with the financial community. He plans to relocate to the Office Depot corporate headquarters in Boca Raton.

  • NRLB files complaint against Wal-Mart

    New York -- The U.S. National Labor Relations Board has filed a formal complaint charging that Wal-Mart Stores violated labor laws in 14 states by taking action against striking and protesting workers.

    The NLRB said the retailer illegally fired, disciplined or threatened more than 60 employees in 14 states for participating in legally protected activities to complain about wages and working conditions.

  • Lowe's forms partnership with home-improvement matchmaker site

    New York -- In an effort to expand its service capabilities, Lowe's has partnered with Porch.com, a home improvement network that connects homeowners with over 1.5 million professionals.

    The partnership aims to connect customers with home improvement pros for nearly any project outside of what Lowe's currently offers as part of its installation services.

  • Lowe's partners with Porch.com

    In an effort to expand its service capabilities, Lowe's has partnered with Porch.com, a home improvement network that connects homeowners with over 1.5 million professionals.

    The partnership aims to connect customers with home improvement pros for nearly any project outside of what Lowe's currently offers as part of its installation services.

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