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Consumer Affairs & Relations

  • Unclaimed Gift Card Balances

    Litigation in Delaware could disrupt how retailers manage programs

  • Report: Retailers form anti-theft alliance with NYPD

    New York – More than 100 retailers, including Macy’s and J.C. Penney, have reportedly joined forces with the New York Police Department to create the Metropolitan Organized Retail Crime Alliance. According to the New York Daily News, the alliance will share information on criminals and scams targeting retailers and their customers.

  • Report: Data breach hits Jimmy John’s

    Champaign, Ill. – Quick-service chain Jimmy John’s Gourmet Sandwiches reportedly had customer credit card information stolen from its payments systems at 216 of its 2,000 stores by hackers. According to Bloomberg, log-in credentials from a payment systems vendor were used by hackers to infiltrate POS systems at its stores between June 5 and Sept. 5.

    Jimmy John’s first learned of the breach on July 30 and has been using forensics experts to investigate it. The retailer says the breach has been contained.

  • The new look of criticism at Walmart

    The spiffy new look Walmart store associates are sporting these days is drawing complaints from some quarters who think the company went too far in striving for a modest degree of uniformity in the appearance of employees.

    Apparently, it is now too much for Walmart to require employees to dress a certain way while they are at work with the dispute centering on what constitute a uniform versus a dress code and whether Walmart should pay for the clothes employees wear to work.

  • Kroger named to USHCC Million Dollar Club

    Cincinnati – The Kroger Co. has been named to the United States Hispanic Chamber of Commerce (USHCC) Million Dollar Club. Introduced by the USHCC in 2010, the Million Dollar Club recognizes corporations that are leaders in supplier diversity and integrating Hispanic business enterprises into their strategic sourcing and procurement process.  

  • P&G vice chairman Werner Geissler announces plans to retire

    Procter & Gamble vice chairman Werner Geissler, who is also special adviser to the chairman and CEO, has announced plans to retire from the company Dec. 31, after more than 35 years of service.

  • Changes in leadership team at Clorox

    The Clorox Company has promoted Nick Vlahos, currently SVP and chief customer officer, to EVP and chief operating officer of household, lifestyle and core global functions, a position previously held by retiring EVP-COO George Roeth.

    In this role, Vlahos will have responsibility for the charcoal, Glad, cat litter, food, Brita and Burt's Bees business operating units. He will also have responsibility for the company's marketing, sales, product supply and research and development functions.

  • Staples reinvents corporate culture with upgrades to HQ

    As part of its efforts to reinvent its business and culture, Staples has opened a health and fitness center at its global corporate headquarters, in Framingham, Massachusetts. It is the latest in a series of updates to the campus, including a cafeteria stocked with healthier food options and a more open and collaborative floor plan, both designed by Business Interiors by Staples.

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