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Consumer Affairs & Relations

  • Report: Starbucks parody store opens in Los Angeles

    Los Angeles – A store called “Dumb Starbucks,” with no affiliation with the actual Starbucks chain, has reportedly opened in Los Angeles. According to the Wall Street Journal, the store opened, offering free coffee, on Saturday, Feb. 8.

  • Family Dollar’s Reiser sheds light on strategy

    A little more than a month into his new job as chief merchandising officer at Family Dollar, Jason Reiser is refocusing the retailer on its discount store roots and what it means to serve cash-strapped shoppers.

  • Report: HVAC vendor confirms possible link to Target breach

    Minneapolis -- Fazio Mechanical Services Inc., a heating and refrigeration vendor based in Sharpsburg, Pa., has reportedly confirmed it was the victim of a cyber attack that may have allowed hackers to gain access to financial and personal data of millions of Target customers. According to the Associated Press, the Secret Service confirmed it is investigating Fazio, which released a public statement acknowledging the investigation.

  • Tractor Supply adds Luxottica exec to board

    Tractor Supply Company has elected Mark J. Weikel to the company's board of directors. Weikel currently serves as president and CEO of Luxottica Retail Optical North America.

    Prior to his various positions at Luxottica, Weikel served as COO of Lord & Taylor. Before Lord & Taylor, Weikel was president & COO of Victoria's Secret Stores at Limited Brands. Earlier in his career, Weikel held several management positions at the May Department Stores Company.

  • Giant Carlisle searches for new president

    Rick Herring, president of Ahold USA’s Giant Carlisle Division, plans to retire, effective Feb. 14.

    Herring has been at Ahold for nearly 25 years and the company credits him with having made many contributions to the organization.

    “We would like to thank Rick for his numerous contributions to our companies, as well as for his leadership, dedication and years of service," stated James McCann, Ahold USA COO. "We wish him all the best in this next phase of his life and career.”

  • RILA applauds "practical" reg reform

    Government regulators tend to complicate retailers’ lives more often than not, but one federal agency is winning praise from a key trade group for its common sense approach to compliance.

    Yesterday, the U.S. Environmental Protection Agency (EPA) released its Notice of Data Availability (NODA) as part of its process to improve existing regulations that have been applied to the handling of unsold or returned consumer products at retail facilities. The Retail Industry Leaders Association (RILA) released the following statement today in response to EPA’s notice.

  • Fairway Markets CEO to retire

    New York -- Fairway Holdings Corp., operators of Fairway Markets, announced that CEO Herbert Ruetsch will retire after fifteen years with the company, including the last two years as chief executive.  Ruetsch will remain a special advisor to Fairway and continue to provide input into certain merchandising and product initiatives.

    William Sanford, president of Fairway, will assume the role of interim CEO while the board undertakes a search for a permanent replacement.

  • Walgreens still evaluating sales of tobacco

    Deerfield, Ill. -- Responding to the announcement by CVS Caremark that its plans to stop selling tobacco products in its stores, Walgreens stated that the category has been under review at its stores, too.

    Walgreens has been evaluating its tobacco line for “some time,” and, according to spokesperson Michael Polzin, it “will continue to evaluate the choice of products our customers want, while also helping to educate them and providing smoking cessation products and alternatives that help reduce the demand for tobacco products.”

  • Ann Inc. expects higher sales for full year, Q4 2013

    New York – Ann Inc., parent company of Ann Taylor and The Loft, expects net sales and same-store sales to increase for the fourth quarter and full year fiscal 2013, on a year-over-year basis. For the full year, Ann Inc. issued guidance for total net sales of $2.49 billion, reflecting a total net sales increase of 5% and a same-store sales increase of 2%.

  • Retailers in the hot seat

    As if the retail industry weren’t challenging enough, those operating stores in California are facing a growing number of lawsuits related to an operational consideration known as suitable seating.

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