Consumer Affairs & Relations

Washington, D.C. – U.S. consumers spent more than $21 billion on video game content, hardware and accessories in 2013. According to a new report from the Entertainment Software Association (ESA), the trade association representing the U.S. video game industry, called “2014 Essential Facts about the Computer and Video Game Industry,” 181.3 million Americans play video games.

Other findings from the report include:

• 51% of U.S. households own a game console, and those that do own an average of two;

Bentonville, Ark. -- Wal-Mart Stores Inc. cut some stock awards and reduced outgoing CEO Mike Duke’s compensation package 73% to $5.6 million in 2013, according to a report by the Associated Press.

Last year, Duke didn't get stock awards that are given in anticipation of future performance, and his performance-based bonus was reduced, resulting in a compensation package worth about $5.6 million including a base salary of $1.4 million and a performance-based bonus of $2.8 million for the fiscal year ended Jan. 31.

Woonsocket, R.I. -- CVS/pharmacy announced that it is teaming with The Partnership at Drugfree.org to create a community donation program that presents drug collection units to police departments across the country.

Through the Medication Disposal for Safer Communities program, local police departments can apply to receive a drug collection unit to help their communities safely dispose of unwanted medications, including controlled substances.

As announced in February, The Coca-Cola Company’s board has today elected Kathy N. Waller as EVP and CFO. Waller is replacing Gary Fayard who is retiring after 20 years with the company.

Former Walmart CEO Lee Scott and Audit Committee chairman Christopher Williams leave some big shoes to fill when they step down from the retailer’s board in June.

Cincinnati -- The Kroger Co. said that its Fry's Marketplace store in Phoenix marks the 500th Kroger location to earn the Energy Star designation from the U.S. Environmental Protection Agency and U.S. Department of Energy.

Dublin, Ireland – Discount fast-fashion retailer Primark, the Dublin-based subsidiary of U.K. retail and consumer group Associated British Foods, plans to enter the United States, opening a location in Boston. The 70,000-sq.-ft. store will open at the end of 2015 and be on the site of the former Filene's department store in the city’s downtown area.

Waban, Mass. - The percentage of large organizations that have reached the two highest levels of customer experience maturity has grown from 6% in 2013 to 10% this year. During the same period, the percentage of companies in the lowest level of maturity has dropped from 40% to 31%, according to a new report from Temkin Group, “The State of Customer Experience Management 2014.”

Other findings include:

Things are looking good for Supervalu, which reported fourth quarter fiscal 2014 net sales of $4 billion, up 1.4%, and net earnings of $26 million, or $0.10 per diluted share.

"Fiscal 2014 was an important transition year for Supervalu as we stabilized the organization and set the foundation for our future,” stated Sam Duncan, Supervalu president and CEO. “I am pleased with the direction of our business segments and look forward to the new fiscal year where we can focus our attention on driving sales growth across the organization.”

Oak Brook, Ill. – McDonald’s Corp. reported net income of $1.2 billion in the first quarter of fiscal 2014, a 5.5% decline from $1.27 billion in the same quarter a year earlier. Total revenues grew 1% to $6.7 billion, from $6.2 billion.