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Consumer Affairs & Relations

  • Walmart launches in-store tax refunds in cash

    Walmart is hoping to increase the cash in in-store shoppers’ wallets this year by offering a new tax refund service.

    Direct2Cash is a way for customers to collect their tax refunds in cash at stores this tax season. The service is an alternative for taxpayers who otherwise might get refunds via check or direct deposit.

  • Holiday sales up 1.5% at Michael's

    Michaels Companies Inc. had plenty to smile about during the 2014 holiday season -- its first holiday season since going public in June.

    Net sales for the eleven-week period from Nov. 2 to Jan. 17 increased 3.5% and same-store sales increased 1.5% from the comparable prior year period. For the full fourth quarter of fiscal 2014, net sales are expected to be in the range of about $1.59 billion to $1.6 billion, with an expected increase in same-store sales ranging from 0.8% to 1.2%. Michaels expects operating income to be $286 million to $291 million.

  • Sears Canada reaches out to Target Canadian employees

    Toronto – Sears Canada is reaching out to Target’s Canadian employees. The retailer is encouraging the 17,600 workers who will likely lose their jobs when Target exits the Canadian market later this year to apply for jobs online.

    Sears Canada also plans to host job fairs for soon-to-be-laid-off Target employees across Canada, and will host a meet-and-greet for Target Canada head office employees with senior executives and HR experts at its corporate headquarters on Wednesday, Jan. 21.

  • Barnes & Noble retail group CEO to retire; will serve as real estate advisor

    New York -- Barnes & Noble announced that Mitchell Klipper, CEO of the retail group, will retire at the end of the fiscal year, ending May 2, but will remain with the company in the role of special advisor on real estate and other matters. Klipper, a 28-year veteran of the chain, previously served as the retailer’s COO and CFO before being appointed chief executive.

    The retailer said it has begun a search to fill Klipper’s position and that he will help with the selection of the new retail CEO and in the transition process.

  • Report: Home Depot has until July to respond to data breach law suits

    New York -- The Home Depot has been given until July to respond to allegations that its data breach occurred because the retailer did not meet its obligation to comply with security standards and to protect its customers' personal information, according to the Atlanta Business Chronicle.

    At a hearing, U.S. District Court Judge Thomas Thrash gave Home Depot until July 1 and July 15, respectively, to respond to the allegations of consumers and financial institutions.

  • Conn’s showing it ‘Cares’ about kids

    Conn’s is launching a new philanthropic program to help improve the communities it serves by empowering children.

    Conn’s Cares is the company’s first program to will galvanize every employee around a single cause at all Conn’s locations, the company said.

    “Our vision is that Conn’s Cares will become an enduring investment in the children of the communities we serve,” said Theodore Wright, Conn’s chairman and CEO. “We are committed to the idea that every child should have an opportunity to succeed.”

  • Toys ‘R’ Us will exchange unsafe toys

    Wayne, N.J. – The “Island of Misfit Toys” from the legendary Rudolph the Red Nosed Reindeer holiday special has nothing on Toys “R” Us. Toys "R" Us is running its 10th annual "Great Trade-In" event that lets customers exchange potentially unsafe, old and second-hand cribs, high chairs, car seats, strollers and other items in exchange for savings on a new item.

  • Bon-Ton CFO to retire

    York, Pa. -- The Bon-Ton Stores announced that Keith E. Plowman, executive VP and CFO plans to retire in August. His departure will be followed by an 18-month consulting stint.

    The retailer will undertake a national search to find a CFO to succeed Plowman.

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